Business Applications Analyst - Hendersonville, United States - Aladdin Temp Rite

Description

Job Description

Job DescriptionAladdin Temp-Rite designs, manufactures and sells meal-delivery systems, equipment and tray top supplies for the foodservice industry. We've been the recognized leader in healthcare foodservice for more than 50 years.

You'll find our products in thousands of hospitals and healthcare facilities throughout North America and beyond. Our engineering, product design, manufacturing, and support teams are all based in our 350,000 sq. ft. HQ and manufacturing facility in Hendersonville, TN.

Aladdin employees will always be first to help healthcare providers improve their mission of caring for others. With innovations in new products and technology, combined with made-in-America quality and exceptional customer service, our commitment to creating a difference goes beyond just a business philosophy. We're dedicated to helping people in need.

Job Summary

Responsible for analysis and support of business-critical software applications and systems, report development, decision support, data mining and analysis. This position bridges the gap between IT and all functional areas of the business from Sales, Order Entry, Production, Shipping to Accounts Receivable and Accounting.

Duties and Responsibilities

• Develop and maintain queries and reports for business analysis and decision support.
• Conduct analysis and support of business-critical software applications and systems including CRM, ERP, ecommerce and other systems.
• Provide data mining and data integrity of business information.
• Conduct analysis and support of business-critical software applications and systems including CRM, ERP, e-commerce, and other systems.
• Support, administration, design and development of customer facing Website, web order system and EDI.
• Provide project management of IT related initiatives.
• Develop technical and user application documentation.
• Conduct and lead business applications testing and end user acceptance.
• Design and maintain various business forms from multiple systems.

Required Skills/Abilities

• Deep understanding of business workflow in a manufacturing environment.
• Analyze and solve complex problems.
• Function well within a team environment.
• Excellent verbal and written communication.
• Customer service oriented.

Education and Experience

• Bachelor of Science – Information Systems or related area.
• 3-5 years relevant experience.
• Use of collaboration tools, MS Teams, MS Visio O365 and Project Management software.
• Prior experience with requirements gathering, analysis and documentation.
• JDE EnterpriseOne, Infor CRM, ReportsNow, Adobe Commerce (Magento), and SQL beneficial.

Non-Remote Position. Candidates must live within 50 miles of Hendersonville TN. Relocation assistance not considered

Aladdin Temp-Rite provides equal opportunities to all employees and applicants without regard to disability, race, color, religion, sex, sexual orientation, gender identity or national origin.