Services and Support Coordinator - Nashua, United States - Tekberry

Description

Job Description

Title: Services and Support Coordinator

Pay Rate: $21.00/hr

Benefits as a Tekberry Temp: Paid Bi-weekly, Healthcare (employer contribution), Dental & Vision

Job Type: 2 year contract

Shift: Monday - Friday, 8:00am - 5:00pm

Location: Nashua, NH (onsite)

Job Code: JPC 9700

*Background Check Required*

Tekberry is looking for a highly qualified and motivated Services and Support Coordinator to work with our client in Nashua, NH. As a W2 employee you will have access to health benefits.

Description:

We have an exciting opportunity for a coordinator in the support of Test and Measurement service solutions. This Services and Support Coordinator position is for a key individual who will work at our facility in Nashua NH supporting both internal and external customer's experience with Keysight solutions, processes, and services.

Specific duties include:

• Works on administrative assignments with clearly defined objectives according to prescribed procedures and requests.
• Enter, Maintain, and support data entry in various systems to support delivery operations.
• Establish and maintain close communication with both internal organization and external customers to ensure optimal performance in support services and contractual obligations.
• Communicates with customers for issue resolution and response.
• Solves a broad range of service / support requests varying in scope and complexity.

Requirements:

• Must be a US Citizen
• Full Time Onsite position

This critical role requires the following skills:

• Typically, minimum of 3 years relevant experience.
• Solid working knowledge of Windows OS and MS Office applications including Outlook, Teams, and Excel.
• Experience with database tracking and management systems.
• Strong interpersonal skills to work with internal and external customers.
• Strong attention to details, ability to multitask and organizational skills.
• Will require understanding of general and technical aspects of various contract requirements and processes.
• Need to be able to document processes and work instructions.
• Ability work with reports and perform data analysis.
• Must maintain the ability to work in a team environment and provide responsive customer service to team members even with constant interruptions.
• Based on customer requirements, candidate must be able to pass a background check.
  

We need hard working, reliable employees. Tekberry offers a $100 payment for referrals

This position requires use of information which is subject to compliance with the International Traffic in Arms Regulations (ITAR). To conform to U.S. Government export regulations/ITAR, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. If applicable

Tekberry Inc. is an equal opportunity employer. US citizens, Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to work Corp to Corp or to sponsor H-1B visas currently. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Tekberry, Inc a Soal Technologies Company is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).

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