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Elizabeth

    Part-time Billing Representative - Elizabeth, United States - South Jersey Industries

    South Jersey Industries
    South Jersey Industries Elizabeth, United States

    3 weeks ago

    Default job background
    Part time Engineering / Architecture
    Description

    Job Summary

    As a Billing Representative, your primary responsibility will be to manage billing inquiries, process invoices, and ensure accurate and timely billing for our customers. You will play a key role in maintaining positive customer relationships by addressing billing concerns, providing explanations, and resolving discrepancies.

    Please be advised that this position is part-time.

    Essential Functions:

    • Process customer payments
    • Answer simple customer inquiries
    • Perform cash drawer reconciliations and identify variances or errors
    • Deposit drops (cash and check)
    • Armor truck drops & pick-ups
    • Printing and mailing letters
    • Process daily to-dos, reports, and overall billing requests with proper research for residential and commercial sales customers.
    • Coordinate with internal and external stakeholders as needed to ensure accurate, effective billing, timely completion of work and adherence to deadlines for work and reporting.
    • Perform additional tasks as needed to generate loss revenue or reporting for projects, audit or BPU purposes.
    • Support and provide knowledge transfer to fellow employees
    • Participate in product or system testing as requested
    • Perform other duties as assigned
    • Adhere to established performance standards, policy, procedure and quality standards within service standards or metrics for work performed.
    • Assist employees of a higher classification as assigned by management and perform other similar or less skilled work as assigned by management.

    Required Background:

    • 1 year of related experience
    • Testing: Billing Representative Test(s)
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