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Field Service Technician

    Field Service Technician - Washington, United States - Aston Carter

    Aston Carter
    Aston Carter Washington, United States

    3 weeks ago

    Default job background
    Description

    Responsibilities :

    Large tech company is hiring a Field Service Technician in the Washington DC area

    Providing technical support for HP Indigo Printers, 5 industrial printers needing support, maintenance

    Provide a range of technical and managerial customer on-site functions.

    Job is focused on managing the onsite delivering of software services, pre-sales, post-sales or service delivery support, installation, and configuration for

    customer environments.

    The jobs solve various business systems, networking, and applications problems for standard industry servers, specialized or complex clustered environments.

    Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty.

    Provides direct post-sales systems onsite technical support for reactive and proactive customers.

    Each position maintains a high level of customer satisfaction by ensuring clear business and technical solution alignment, clarifying customer needs, and

    ensuring that they are met.

    Jobs are responsible for Total Customer Experience as well as the revenue growth, profitability, and account retention.

    Qualifications :

    Applies developed knowledge of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks.

    Thorough understanding of the general/technical aspects of the job.

    Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment.

    Works under limited supervision and normally receives no instructions on routine work and general instructions given for new assignments.

    Minimum Vocational/Diploma/Associate Degree (technical field) equivalent with 2-4 years of working experience in related fields or Degree holder with 1-2 years relevant working experience.

    About Aston Carter:

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

    Diversity, Equity & Inclusion

    At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

    + Hiring diverse talent

    + Maintaining an inclusive environment through persistent self-reflection

    + Building a culture of care, engagement, and recognition with clear outcomes

    + Ensuring growth opportunities for our people

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ) for other accommodation options.

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