Customer Retention Manager - Des Moines, IA

Only for registered members Des Moines, IA , United States

1 month ago

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Job summary

The Customer Retention Manager manages the Renewals Department and is responsible for achieving company goals in revenue, renewals, and write-off percentages.
  • Achieve daily, weekly and monthly revenue and renewal goals.
  • Maintain updated customer information in the store computer system.
  • Recommend payment frequency and renewal-date changes to the General Manager based on customer's payment history.

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