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Electrical Service Manager - Chelmsford, United States - Milltown Plumbing
Description
Job DescriptionJob Description
We Make Pipe Dreams a Reality at MillTown Plumbing & Heating, Inc. We are a family owned business that has been serving communities for over 35 years.
We are a steadily growing home service company providing services for plumbing, heating, cooling and electrical in both residential and commercial systems in Massachusetts and New Hampshire.
Benefits
PTO Time
Flexible Schedule
Blue Cross Blue Shield Health Insurance
Dental and Vision Insurance
Bonuses
Life Insurance
401(k) Retirement Plan with Company Match
Six Paid Holidays
Company Uniforms that are laundered weekly
Educational
Allowances/Reimbursement
for field related courses
Paid ongoing training
Company Events
Boot Compensation
Essential Duties and Responsibilities
You will lead an Electrical Service Department to exceed customer expectations by delivering consistent quality service.
Supervise and lead the Electrical Team
Manage and Evaluate Field Technicians
Conduct Ride-Alongs with electricians and provide feedback
Ensure all repairs and installs are completed to the highest quality standards and if necessary, all permits are obtained
Manage workload and schedules with Dispatcher to best utilize manpower and maximizes profits
Ensure Technicians are being dispatched effectively
Assist Technicians with issues while in the field
Facilitate weekly one-on-one meetings with Technicians
Resolve customer issues or concerns to ensure complete satisfaction
Ensure all department operations are carried out in compliance with local, state, federal, and company requirements
Ensure all team members comply with OSHA safety standards
Manage and stay within departmental budget
Meet or exceed all company goals
Perform clerical duties associated with, but not limited to Field Technician paperwork, personnel evaluations, and expense reports, timesheets
Additional duties as needed
Desired Skills and Experience
Ability to inspire and lead others to attain company goals
Highly organized with exceptional follow-through abilities
Strong verbal and written communications
Quick, sound decision-making abilities
Good presentation and public speaking skills is a plus
Ability to build trust and demonstrate empathy
Excel in a fast-paced, goal-driven environment
Qualifications
Two years experience
MillTown Plumbing and Heating, Inc. is an equal opportunity employer and does not make hiring decisions based on age, race, gender, religion, disability or any other characteristic protected by applicable law
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Individual must be able to pass a background check and drug test as well as possess a good driving record
Job Posted by ApplicantPro
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