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    Electrical Service Manager - Chelmsford, United States - Milltown Plumbing

    Milltown Plumbing
    Milltown Plumbing Chelmsford, United States

    3 weeks ago

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    Description
    Job Description

    Job Description

    We Make Pipe Dreams a Reality at MillTown Plumbing & Heating, Inc. We are a family owned business that has been serving communities for over 35 years.

    We are a steadily growing home service company providing services for plumbing, heating, cooling and electrical in both residential and commercial systems in Massachusetts and New Hampshire.


    Benefits
    PTO Time
    Flexible Schedule
    Blue Cross Blue Shield Health Insurance
    Dental and Vision Insurance
    Bonuses
    Life Insurance
    401(k) Retirement Plan with Company Match
    Six Paid Holidays
    Company Uniforms that are laundered weekly
    Educational

    Allowances/Reimbursement

    for field related courses
    Paid ongoing training
    Company Events
    Boot Compensation

    Essential Duties and Responsibilities
    You will lead an Electrical Service Department to exceed customer expectations by delivering consistent quality service.
    Supervise and lead the Electrical Team
    Manage and Evaluate Field Technicians
    Conduct Ride-Alongs with electricians and provide feedback
    Ensure all repairs and installs are completed to the highest quality standards and if necessary, all permits are obtained
    Manage workload and schedules with Dispatcher to best utilize manpower and maximizes profits
    Ensure Technicians are being dispatched effectively
    Assist Technicians with issues while in the field
    Facilitate weekly one-on-one meetings with Technicians
    Resolve customer issues or concerns to ensure complete satisfaction
    Ensure all department operations are carried out in compliance with local, state, federal, and company requirements
    Ensure all team members comply with OSHA safety standards
    Manage and stay within departmental budget
    Meet or exceed all company goals
    Perform clerical duties associated with, but not limited to Field Technician paperwork, personnel evaluations, and expense reports, timesheets
    Additional duties as needed

    Desired Skills and Experience
    Ability to inspire and lead others to attain company goals
    Highly organized with exceptional follow-through abilities
    Strong verbal and written communications
    Quick, sound decision-making abilities
    Good presentation and public speaking skills is a plus
    Ability to build trust and demonstrate empathy
    Excel in a fast-paced, goal-driven environment

    Qualifications
    Two years experience

    MillTown Plumbing and Heating, Inc. is an equal opportunity employer and does not make hiring decisions based on age, race, gender, religion, disability or any other characteristic protected by applicable law

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Individual must be able to pass a background check and drug test as well as possess a good driving record

    Job Posted by ApplicantPro

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