Service Desk Technician - Madison
6 days ago
Job summary
The Support Desk Technician provides frontline IT support to clients through a combination of remote and onsite services.This position serves as a Tier-1 support resource, responsible for resolving common technical issues, escalating complex problems appropriately, and delivering a high level of customer service.
The role requires strong communication skills, technical aptitude, attention to detail,
and a commitment to timely issue resolution and client satisfaction.
Job description
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