Commercial Representative - Rapid City, SD, United States - Gustave A. Larson

Description

Monday - Friday schedule, holidays and weekends off\*** *Counter Salesperson position, responsible for actively engaging with customers in a wholesale storefront location for a great HVAC company** *Providing great customer service in store, on phones, and online ordering system** *This role has similar responsibilities to a contractor pro sales desk in retailers like Home Depot or AutoZone.

* *HVAC wholesale industry knowledge or another wholesale industry is a plus - great customer service and sales experience is also important.
* *Opportunity for overtime, or additional comp opportunities with after hours/on call.
*Provide excellent customer service by connecting with our customers through in person interactions, phone calls, online orders.

• Assist customers with loading of merchandise, and other needs. Determine proper price classifications, prepare sales invoices utilizing Company computer database.
• Responsible for conducting counter sales transactions, credit and cash transactions, obtain relevant signatures for billing purposes. Sell equipment, tools, parts, accessories, materials, and supplies to such as dealers, contractors, service firms and industrial accounts.
• Advise customers on substitution or modification of related items and product application information.
• Provide accurate price points from Company computer database. Receive and fill telephone and facsimile orders effectively.
• Consistent and timely follow-up with customers and sales consultants with accurate quotes and product information.
• Collaborate with outside sales consultants to provide timely feedback and notification of above average price quotes.
• Maintain, organize, and stock shelves. Maintain inventory control. Assist in organization of equipment and product displays. Ensure store area is kept sanitary and orderly.
• Attend branch meetings, technical training session and general Company meetings as requested.
• Larson Company is the Midwest, Plains, and Mountain States leading wholesale distributor of Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) equipment, parts, and supplies. Enthusiastic, energetic, creative, customer-focused professional. Strong verbal and written communication skills, basic math skills, and perform and learn the requirements of the position within assigned training period.
• Individual must be flexible with changes in work schedule, willing to work overtime and be on-call occasionally on weekends.
• Responsible for comprising scheduling rotation amongst qualified individuals within the branch for evening and weekend response coverage to customer emergency needs.

*Counter Sales Representative or customer service experience.

• Minimum 2 years of HVACR field experience, and/or degree/certification in HVACR preferred.
• Good command of Microsoft Office applications.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be skilled in verbal and written communication and have sufficient education to read, write, speak and understand English. Required to accept and follow all safety rules and policies, including the use of all mandated safety protective equipment. Individual must agree to take pre-employment drug test and background check and comply with all Company policies and procedures._


Job Type:
Full-time

50 per hour
Dental insurance

• 8 hour shift
• Monday to Friday

Work Location:
In person % % %%retail%%