Team Leader - Jersey City, United States - Workstream

Description

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart.

They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times.

Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service.

A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members.

Team Leaders lead by example and set the tone that others will follow.

Position Type:
Full-time

Our Benefits Include:
A fun and challenging work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Competitive pay
Health benefits ($450 medical, $25 dental, $25 vision)
Reimbursement for Scholarship (Education assistance $350 per semester)
Up to $100 transportation
Up to $2500 CFA Scholarship
Paid Time Off
Travel opportunities
Uniform allowance
Participate in bonus plan (performance based)
Growth opportunities for leadership and mentorship
Meal allowance
401K and 401K matching

Team Leader Responsibilities:
Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
Offer immediate and respectful response to Guest's needs
Assist in training of new hires, set the tone for a shift, and act as a role model for our team
Be a friendly, encouraging team player
Open and/or close, lead shifts, key holder
Count drawers and finalize day
Excellent communication skills, both written and spoken

Qualifications and Requirements:
Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Reliable transportation
Ability to work in a fast-paced environment
Strong people skills with a desire to serve Team Members
Strong commitment to superior customer service
Ability to manage Team Member behavioral and performance issues
Ability to work in a team environment with shared ownership and responsibility

Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is not required but is preferred.

Ability to lead and encourage others
Most Chick-fil-A Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.

Working at a Chick-fil-A restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people-focused environment.

Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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