- Partnerships
- Growth mindset
- Results oriented
- Customer focused
- Professionalism
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
- Makes an effort to learn customers' names and to address them by name whenever possible.
- Assists customers by (examples include)
- escorting them to the products they're looking for
- securing products that are out of reach
- loading or unloading heavy items
- making note of and passing along customer suggestions or requests
- performing other tasks in every way possible to enhance the shopping experience.
- Answers the telephone promptly and provides friendly, helpful service to customers who call.
- Verifies registers, as needed.
- Counts the safe, gift cards, gathers Western Union and other utility reports and verifies with prior day sales with their computer software.
- Print necessary reports from each store locations servers.
- Scans checks and balances cash and checks, prepares deposit.
- Prepares and reviews check out and cash accountability report.
- Distributes sales and prints sales ledger.
- Evaluates money needs on a daily basis and keeps appropriate amounts in the safe.
- Reconciles invoices, enters into system, and sends to corporate.
- Prepares unpaid invoice report; reconciles Electronic Funds Transfer (EFT) and store accounts receivable with corporate on a monthly basis
- Completes Third Party reconciliation for pharmacy as needed.
- Reconciles FTD/Teleflora items monthly, and posts to ledger.
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
- Adheres to company policies and individual store guidelines.
- Reports to work when scheduled and on time.
- Assists in balancing reconciliations monthly to corporate.
- Prepares payroll where necessary; pulls time-clock; edits punches, runs daily report of prior date hours; prepares new employees, terms, transfers and wage increase information
- Sends to corporate payroll system and prepares checks for employee pick up.
- Collects bad checks when necessary.
- Calls customers with charges 60 days old or older to get payment.
- Prepares invoices held at store for corporate.
- Assists in other areas of store as needed.
- Performs other job related duties and special projects as required.
- Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
- Must have the ability to do arithmetic calculations involving fractions, decimals and percentages.
- Must be able to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
- Must be able to physically perform medium work exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
- Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
- Must be able to perform the following physical activities Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
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Store Accounting Coordinator - Waterloo, United States - Hy-Vee
Description
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description:
Job Title: Store Accounting Coordinator
Department: Grocery
FLSA: Non-Exempt
General Function:
Provides prompt, efficient and friendly customer service Responsible for store accounting which includes posting sales, scans checks for back office conversion, cash accountability (completes deposit and balances system), accounts/expense payable, accounts receivable, and some inventory procedures.
Core Competencies
Accountable and Reports to District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Lead Store Accounting Coordinator
Positions that Report to you: None
Primary Duties and Responsibilities
High School or 6 months to 1 year of similar or related work experience
Physical Requirements:
This position is continually exposed to money for reconciliation purposes There is occasional pressure to meet deadlines.
Equipment Used to Perform Job:
Calculator, computer, telephone, cash register, intercom, and fax machines.
Financial Responsibility:
Responsible for all money and the purchasing of money from the bank.
Contacts:
Has daily contact with customers, suppliers/vendors, and the general public
Confidentiality:
Has access to confidential information including wages, sales, safe code, and money.
Are you ready to smile, apply today.