- Maintains complete knowledge of and complies with all departmental policies/service procedures/standards. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintains confidentiality of guest information and pertinent hotel data.
- Assigns rooms and keys and create reservations.
- Prepares bills and collects payment/deposits for visit.
- Provides suggestions of places to visit, eat, and shop.
- Explains all transportation options.
- Maintains positive guest relations at all times.
- Resolves guest complaints, ensuring guest satisfaction within a timely manner and maintain daily log.
- Monitors and maintains cleanliness, sanitation and organization of assigned work areas.
- Maintains working knowledge of all emergency procedures and correct radio etiquette.
- Cooperates with Marketing Department.
- Maintains complete knowledge of: a) All resort facilities/services; b) All guest room layouts, bed types, and décor; c) Room availability for any given day; d) Restricted dates, rates and room types; e) All room rates, packages and promotions. f) Specific arrangements between resort and travel agencies.
- Sets up work station with necessary supplies and resource materials.
- Answers telephone calls within 3 rings, using correct salutations and telephone etiquette.
- Ascertains callers' needs through open-ended questions.
- Accommodates special requests if available and designate such in system.
- Monitors and responds to all emergency situations.
- Performs an audit at the end of every shift (night audit)
- Answer all calls coming into the switchboard in a timely manner.
- Always Ensures Outstanding customer care
- Performs other duties as assigned, requested or deemed necessary by management.
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Revenue Audit Clerk
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Golden Entertainment, Inc. Las Vegas, United StatesSummary: The revenue audit clerk accurately records and audits daily totals in a timely manner, ensuring smooth and efficient operations in the income control division of the finance department. · Essential Functions: · * Enters daily information into revenue audit report forms a ...
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revenue audit clerk
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Golden Entertainment Las Vegas, United States Full timeSummary: The revenue audit clerk accurately records and audits daily totals in a timely manner, ensuring smooth and efficient operations in the income control division of the finance department. · Essential Functions: · Enters daily information into revenue audit report forms and ...
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Revenue Audit Clerk
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Treasure Island Las Vegas, United StatesJob Description · Job DescriptionSpecific Job Functions: Accurately audit and report gaming and non-gaming revenue. · Accurately audit gaming and non-gaming department operational procedures. · Input data for comps · Research variances, discrepancies and notify management accordi ...
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Revenue Audit Clerk
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Treasure Island Las Vegas, United StatesJob Description · Job DescriptionSpecific Job Functions: · Accurately audit and report non-gaming revenue · Input data for comps · Research variances · Perform all duties as deemed necessary for the success of the department · Qualifications: · At least one year clerical experie ...
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Audit Clerk fulltime- 401k match
4 days ago
Your Best Management Group Las Vegas, United States Full time· YBMG is a long successful property management group. · We are looking for an experienced audit clerk who excels in a fast paced environment for our Las Vegas office. YBMG manages over 7000 apartments in Nevada, Arizona and Texas. · We offer a competitive starting salary and ...
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Inventory Audit Clerk-Cycle Count/ERP
6 days ago
Ultimate Staffing Services Las Vegas, United StatesJob Description · Job DescriptionQualifications · Looking for an Inventory Clerk that has experience conducting inventories, cycle counts, ERP hands on experience, and recent Cherry Picker forklift experience. Must also have audit & inventory management experience · All qualified ...
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6 days ago
BlueWave Solutions Las Vegas, NV, United States FreelanceOffice Clerk (m/f/d) wanted in Las Vegas, NV · Various awards and certificates from renowned institutions, such as Great Place to Work, Audit Beruf und Familie, and the German Quality Award, prove our workplace and service quality. · We are looking for you - Starting immediately, ...
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Entry Level Clerk AP
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WC Health Las Vegas, United States Full timeJob Description · Job DescriptionCompany Name: WC Health · Job Title: Entry Level Clerk (Las Vegas) · Company Introduction: · In every convenient location, WC Health provides patients with comprehensive and integrated health care focused on behavioral health. · As we continue to ...
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3 weeks ago
tapwage Las Vegas, United States Full timeOverview · Revenue Audit Clerk · Overview · Support the Controller in monitoring and guiding the Revenue Audit Clerks in performing daily revenue audits. Review the clerk's analyses and/or reports in summarizing and classifying revenue transactions for the preparation of the mana ...
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Clerk - Operational Accounting
6 hours ago
The Venetian Resort Las Vegas Las Vegas, United StatesPosition Overview: · The primary responsibility of the Clerk - Operational Accounting is to perform all gaming, non-gaming, and comp audit procedures to ensure compliance with all statutory, regulatory and The Venetian Resort's departmental standard operating procedure requiremen ...
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Hotel Front Desk Clerk
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Pit Clerk
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Caesars Entertainment Corporation Las Vegas, United States Full timeJOB SUMMARY: · The Pit Clerk is responsible for the data input and various clerical functions of the casino pit. The position requires strong attention to detail. · ESSENTIAL JOB FUNCTIONS: · * Responsible for data entry which requires operating a computer. Heavy computer input a ...
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SAHARA Las Vegas, United StatesJOB TITLE: Count Team Clerk Dual Rate · Are you motivated to Have Fun & Make Friends? We are, so if you want to feel excited on your way to work and can't wait to be a part of Service Luxury Style this could be the job for you. · Job Description: · Assists management with daily ...
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Optum Las Vegas, United States Regular, Full timeFor those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. · The A/R Billing Clerk position is responsibl ...
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UnitedHealth Group Inc. Las Vegas, United StatesFor those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. · The A/R Billing Clerk position is responsible ...
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Growth Construction Las Vegas, United States Full timePROJECT ACCOUNTING · MANAGER: · MINIMUM REQUIREMENT: Bachelor's degree in Accounting, Business, Finance or relatedfield plus five years experience in accounting or financial management; or Master's degree in Business Administration or · related field plus one year experience in ...
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Project Accounting Manager
3 weeks ago
Growth Construction Las Vegas, NV, United StatesPROJECT ACCOUNTING · MANAGER: · MINIMUM REQUIREMENT: Bachelor's degree in Accounting, Business, Finance or related field plus five years experience in accounting or financial management; or Master's degree in Business Administration or · related field plus one year experience i ...
Night Audit Clerk - Las Vegas, United States - Daily Management Inc
Description
Job Description
Job DescriptionPosition Title: Front Desk Agent – Night Audit
Resort and Location: The Grandview at Las Vegas
Job Code:
Department: Front Office
FLSA Status: Non-Exempt
Reports To: Front Desk Manager
Position Summary:
The Front Desk Agent is the first person to greet our guests when they arrive at the Resort. This position is responsible for providing superior customer and guest satisfaction and service. Position responds to guest needs such as check-in/check-out, reservations, and answering guest questions and needs.
Core responsibilities include the following, but are not limited to:
Specific Responsibilities:
Position Requirements (Skills/Abilities):
Experience:
One year of hospitality-related experience is desired. Timeshare or Resort experience highly desirable. Must be able to manage multiple priorities simultaneously; communicate effectively at all levels; and demonstrate the ability to analyze and resolve problems. Bilingual skills a plus.
Education: High School diploma or GED required.
Flexible Scheduling: Must be able to work Evenings, Friday, Saturday, Sunday and Holidays.
Physical Demands:
While performing the duties of this job the employee is required to walk, stand, stoop, kneel, crouch or crawl. The employee is required to use his/her hands and fingers to feel, and reach for objects of various sizes, shapes and weight. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 25 pounds at time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Standards of Appearance:
This position is highly visible in all resort areas, team members must present a clean professional appearance and must adhered to Daily Management, Inc., Local Standard Operating Procedures-Standards of Appearance.
Standards of Conduct:
The high ethical standards of Daily Management, Inc. must be upheld by all members of the management team. We pride ourselves on providing a professional caring atmosphere for guests and fellow team members and will achieve this goal through responsible action as individuals and as a group.
Night Audit Clerk professionals in Las Vegas
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Chardon Phillips
IT Computer Specialist GS-11 Mid Career Profession