Part Time Appointment Lead Scheduler - Houston, United States - Bergerhome
Description
Company Overview: Berger Home Services is a leading provider of top-quality home improvement solutions, specializing in gutter services for residential and commercial properties. We are dedicated to delivering exceptional customer service and superior results to our clients. As we continue to grow, we are seeking a highly proficient and professional individual to join our team as a Part-Time Appointment Lead Scheduler.
Position Overview: As a Part-Time Appointment Lead Scheduler at Berger Home Services, you will play a crucial role in managing our appointment scheduling process and ensuring the efficient coordination of leads for our sales team. This position requires strong computer skills, professional phone etiquette, and reliability to effectively support our operations.
Responsibilities:
Manage incoming leads and inquiries through various channels, including phone calls, emails, and website inquiries.
Schedule appointments for our sales team based on availability and geographic location.
Communicate effectively with customers to confirm appointment details and address any questions or concerns.
Coordinate with internal teams to ensure smooth transitions between scheduling and sales processes.
Maintain accurate records of appointments and customer interactions in our scheduling system.
Assist with additional administrative tasks and projects as needed to support the overall efficiency of the office.
Qualifications:
Highly proficient with computers and scheduling software/systems.
Professional phone demeanor with excellent communication skills.
Detail-oriented and organized, with the ability to multitask and prioritize effectively.
Reliable and punctual, with a strong work ethic and commitment to accuracy.
Previous experience in customer service, administrative support, or scheduling preferred.
Ability to work independently and collaborate effectively within a team environment.
Benefits:
Flexible part-time schedule with the potential for additional hours based on business needs.
Opportunity to gain experience in a dynamic and growing industry.
Supportive team environment with opportunities for growth and advancement.
Competitive compensation and opportunities for performance-based incentives.
How to Apply: If you meet the qualifications and are interested in joining the Berger Home Services team as a Part-Time Appointment Lead Scheduler, please submit your resume outlining your relevant experience and why you would be a great fit for this role.
Equal Opportunity Employer: Berger Home Services is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We welcome applications from all qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, disability, or veteran status.