Clinical (back office) Manager - Sandy Springs, United States - Family Practice Center

Description

Job Description

Summary:

Family Practice Center, P.C. is a comprehensive, high-volume family practice medical group looking for aClinical Manager to join our growing team. We pride ourselves on providing a wide variety of healthcare needs for our patients including top-level care and in-house-diagnostic testing. We are proud to have become one of the highest-rated primary care practices with multiple locations in the metropolitanAtlanta area.Our number one priority is providing quality patient care, and as a team member you will support your colleagues, providers, and patients by offering the highest level of customer service.At Family Practice Center, we offer an attractive benefits package including 401(k), paid time off and health insurance options.The Clinical Manager is responsible for ensuring their department meets clinical standards and for overseeing and managing the department's daily activities. The primary duties of a Clinical Manager consist of setting work schedules, objectives, and goals for the department, implementing policies and procedures, recruiting new staff and increasing the efficiency and quality of patient care.

Responsibilities:

❖ Oversee the daily supervision of the practice's back-office staff (medical assistants and x-ray technician), including those performing phlebotomy and lab duties to assure that the back-office activities run effectively and that the staff are supporting the physicians and caring for the patients

❖ Appropriate staffing and schedule management❖ Monitor inventory and order supplies and equipment❖ Ensure facility meets healthcare and federal regulations❖ Hire and train new back-office employees❖ Inform staff and provide training on new policies and procedures❖ Supervise staff and complete routine and annual performance reviews❖ Efficiently triage patients and perform necessary patient care and procedures❖ Maintain COVID vaccines inventory via GA Dept of Public Health GRITS system and monitor appropriate storage of vaccines❖ Maintain communication with contracted lab management and phlebotomists for smooth patient flow❖ Monitor staff call backs, patient communication, prior authorizations, and referrals for timely responses❖ Manage and improve clinical workflows and interaction between other departments in the practice❖ Provide periodic skills refresher trainings❖ Lead monthly team meetings and huddles

Qualifications: ❖ Must have an LPN or Medical Assistant in a family practice office with 5 years ❖experience preferred❖ Management experience in a clinical or healthcare setting❖ Proficient in administrative tasks, such as updating patient records and creating an efficient schedule❖ Strong interpersonal skills for talking to patients, healthcare providers, and insurance companies❖ Excellent written and verbal communication skills❖ Ability to multi-task and manage time well❖ Great analytical and decision-making skills❖ Able to lead and motivate a team confidently❖ Knowledge of medical terminology and healthcare federal regulations❖ Must be customer service oriented and prepared to liaise with patients, their families and other care providers❖ Extremely organized and detail oriented❖ Ability to delegate tasks as needed EPIC a plus.

Benefits:

❖ Day shift: 8A- 5P, no weekends❖ Paid time off❖ Partially paid health insurance, dental/vision/AFLAC offered❖ 401(k)❖ Paid parking❖ Uniform allowance❖