Help Desk Support Lead - Remote, United States

Northbeam is building the world's most advanced marketing intelligence platform. We're experiencing rapid growth and looking for a Lead Support Specialist to join our post-sales team. · Act as primary point of contact for customer inquiries · Handle complex customer issues that ...

We are a small fast-moving team with the mission to solve the biggest challenges facing the media and entertainment industry. · You partner with Product Engineering and Customer Success to identify and address root causes of recurring issues. · You support major feature releases ...

As an Operations Support Lead, you'll act as an expert for Operations Support, defining and evolving best‑practice approaches to diagnose, mitigate, and resolve operational issues across teams and partners. · ...

+Act as the primary point of contact for customer inquiries and internal support tickets from client-facing teams via email, · recorded screenshares, live video calls, · and internal channels.Handle complex , high-context customer issues that require investigation , explanation , ...

A large U.S. health agency is modernizing its contact centers to improve 24/7 virtual access to high-quality care. · ...

The Role will oversee and coordinate both the Customer Success Associate, Migration Focus, and Data Specialist, Customer Migration roles. · Supervise and support CSMs and Data Specialists managing customer migrations, · Develop a high-performing team through regular 1:1 coaching, ...

Job summary · Ayudante de marketing y ventas líder que apoya la creación de materiales persuasivos para clientes potenciales. · ResponsibilitiesDiseñar y formatear propuestas profesionales e impresionantes. · Crear contenido convincente e informático para RFP, RFI y RFQ. · ...

We provide innovative solutions in Intelligent Automation, Business Process Management (BPM) and Adaptive Case Management (ACM), enabling the digital transformation of business processes. · ...

We are seeking a DevOps / Platform Engineer to help build operate and continuously improve our cloud platform on AWS This role focuses on automation infrastructure reliability observability and operational excellence while supporting development teams running Java microservices a ...

The Field Service Engineer is responsible for resolving advanced service repair needs of designated equipment and drives customer satisfaction through Service Excellence. · GE HealthCare is a leading global medical technology innovator driving customer satisfaction through soluti ...

+ Manage compliance lifecycle management of test equipment. + Manage calibration vendor activities. + Monitor vendors to assure service delivery and metrics per contract within financial guidelines of contract. · + Regularly report metrics back to internal customer groups. · + Le ...

We are seeking a DevOps / Platform Engineer to help build, operate and continuously improve our cloud platform on AWS in the United States (Remote). · A typical day in this role might include:Promote automation and infrastructure best practices while supporting the 24x7 Operation ...

Aderant is a global industry leading software company providing comprehensive business management solutions for law firms. · ...

The Customer Service Manager leads a team of Customer Service Specialists and Lead Generation Specialists in delivering exceptional service and consistent communication to borrowers. · 5+ years of experience managing a support team · Must be able to quickly pivot with new changes ...

The Research and Development (R&D) Associate IV is a senior-level position within the R&D department. Leads and manages a team of R&D associates. · ...

Leidos is seeking a Site Activation Lead to lead the Site Deployment Team in support of the FAA NextGen Air Traffic Control programs, specifically the En Route Automation Modernization (ERAM).This position requires extensive travel, with most trips lasting 1 to 4 weeks. · The Sit ...

We are seeking a highly skilled Business Analyst / Integration Analyst with strong experience in Property & Casualty (P&C) insurance,SaaS technology ecosystems, API and webhook-driven integrations,data migration initiatives. · Key Responsibilities include leading requirements eli ...

The company where you can make an impact and bring value. · <brExtendAg is hiring a Director of Engineering Excellence to lead the transformation of our software engineering organization toward greater discipline,predictability,and scalability.This is a pivotal leadership role th ...

This role requires evaluating complex customer biomedical equipment issues and implementing appropriate repairs. The candidate must be willing to work onsite at the Southern TN area. · ...

Responds to service calls to evaluate biomedical equipment in Newport News VA area. · ...