Geek Squad Agent - Cincinnati - Best Buy

    Best Buy
    Best Buy Cincinnati

    13 hours ago

    Description

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store.

    We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs.

    If family and friends go to you with their tech questions, this might be the perfect role for you.

    What you'll do

    Provide positive, timely service to customers during the check-in and checkout process
    Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
    Help customers set up new devices and provide advice on whether to repair or replace old devices
    Monitor service queues and provide accurate status updates to customers
    Maintain knowledge and skillsets through certified training courses
    Clearly communicate and partner with fellow agents
    Basic qualifications

    3 months of experience working in retail or customer service
    Ability to work a flexible schedule, including holidays, nights and weekends
    Preferred qualifications

    Passion for technology and desire to solve problems
    Ability to adapt and learn new skills in a fast-paced industry
    What's in it for you

    We're committed to helping our people thrive at work and at home.

    We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.


    Our benefits include:
    Competitive pay
    Generous employee discount
    Financial savings and retirement resources
    Support for your physical and mental well-being
    About us

    As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology.

    We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers' homes.

    Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities.

    Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.

    Tomorrow works here.

    Best Buy is an equal opportunity employer.


    Application deadline:
    Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.


    Position Type:
    Full timePandoLogic


    Category:

    Installation & Maintenance, Keywords:
    Electrical Appliance Service Technician, Location:Cincinnati, OH-45251

  • Work in company

    Geek Squad Agent

    Only for registered members

    As a Geek Squad Agent you'll provide positive timely service to customers during the check-in and checkout process understand technology issues by asking questions listening asking follow-up questions taking detailed notes and providing accurate time estimates for next steps help ...

    Cincinnati

    2 months ago

  • Work in company

    Geek Squad Agent

    Only for registered members

    A Geek Squad Agent provides technology support and solutions to customers at a local Best Buy store. · Provide positive service to customers during the check-in and checkout processUnderstand technology issues by asking questions and providing accurate time estimates for next ste ...

    Cincinnati

    1 month ago

  • Work in company

    Geek Squad Agent

    Only for registered members

    We'll provide the training and resources you need to assess customers' needs, · perform basic services and partner with other agents as needed on more complex repairs.We're committed to helping our people thrive at work and at home, · We offer generous benefits that address your ...

    Cincinnati

    1 month ago

  • Work in company

    Geek Squad Agent

    Only for registered members

    As a Geek Squad Agent you'll be the first point of contact for people seeking technology support knowledge and solutions for computers and other devices at our local Best Buy store We'll provide the training and resources you need to assess customers' needs perform basic services ...

    Florence

    1 month ago

  • Work in company

    Geek Squad Agent

    Only for registered members

    As a Geek Squad Agent you'll provide positive timely service to customers during check-in and checkout process understand technology issues by asking questions listening asking follow-up questions taking detailed notes providing accurate time estimates for next steps help custome ...

    Florence

    1 month ago

  • Work in company

    Agentic Developer – AI Development

    Only for registered members

    +Job summary · As an Agentic Developer on the One Agentic Enablement Team, you will design build and productize agentic AI capabilities that empower existing development teams across OSES.+ResponsibilitiesDesign and maintain agent runtimes secure function-calling tool integration ...

    Cincinnati

    1 month ago

  • Work in company

    Agilist

    Only for registered members

    Encore Talent Solutions is currently seeking an Agilist for a position located onsite in Cincinnati, OH. · Job Description · We are seeking an Agilist to join our dynamic team. In this role, you will play a key part in guiding Agile Squads toward continuous improvement, fostering ...

    Cincinnati

    5 days ago

  • Work in company

    In-Home Installation Technician

    Only for registered members

    As an In-Home Installation Technician, you'll be responsible for the delivery, installation, integration, and troubleshooting tech products such as home theater, computing, smart home and networking. Outside of delivery and installation, you'll find the right solutions for custom ...

    Florence $15 - $22.12 (USD)

    3 days ago

  • Work in company

    Geek Squad Advanced Repair Technician

    Only for registered members

    + · +Perform diagnostic discoveries. · Maintain knowledge skillsets certifications through training courses. · ...

    Hamilton

    1 month ago

  • Work in company

    Senior Data Engineer P-133

    Only for registered members

    This position is for a Senior Data Engineer who will design and deliver scalable, GCP-native data solutions that power machine learning and analytics initiatives. · Design and implement a scalable, GCP-native data strategy aligned with machine learning and analytics initiatives. ...

    Manchester Township

    1 month ago

  • Work in company

    Senior Data Operations (DataOps) Engineer P-134

    Only for registered members

    This position is remote within the United States. You must have U.S. citizenship or a valid U.S. work permit to apply for this role.You will lead the evolution of DataOps practices at a global scale, designing highly automated, resilient, and scalable data platforms. · ...

    Manchester Township

    1 month ago

Jobs
>
Cincinnati