Surgical Coordinator - Hawthorne, United States - Health Alliance of Hudson Valley

    Health Alliance of Hudson Valley
    Health Alliance of Hudson Valley Hawthorne, United States

    2 weeks ago

    Default job background
    Description

    Job Details:

    Job Summary:


    Performs various clerical duties for practice manager and/or supervisor, clinical team, or physicians including: answering telephones, taking messages for providers, scheduling surgical procedures, obtaining preauthorizations, enter information into surgical scheduling system.


    Responsibilities:

    • Work with clinical team to schedule patient procedures.
    • Obtain insurance authorizations for surgical procedures.
    • Assist patient in scheduling of pre-procedure testing
    • Inform patient of surgical appointment and pre procedural requirements
    • Handle incoming call volume promptly and in a professional manner
    • Ability to provide high level of customer service and satisfaction
    • Provide call confirmations to patients
    • Schedule appointments correctly and ensure pertinent information is entered into the electronic medical record accurately
    • Schedule patient appointments and procedures according to established policies and procedures.
    • File or scan records into electronic medical record.
    • Maintain patient confidentiality.
    • Perform other related duties as directed or assigned.
    • Float to other offices as required for adequate coverage.

    Qualifications/Requirements:

    Experience:
    Minimum of two years in a medical office. Minimum of two years of customer service support experience. Bilingual Spanish speaking candidates preferred, but not required

    Education:
    High school diploma or GED

    Licenses / Certifications:
    N/A

    Other:

    N/A Special Requirements:
    N/A


    About Us:
    WMC Advanced Physician Services PC

    Benefits:
    We offer a comprehensive compensation and benefits package which includes:

    • Health Insurance
    • Dental
    • Vision
    • Retirement Savings Plan
    • Flexible Saving Account
    • Paid Time Off
    • Holidays
    • Tuition Reimbursement
    #J-18808-Ljbffr