- Ability to perform job function with attention to detail speed and accuracy
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
- Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property
- Must be able to obtain and provide Food Handlers card as required by city/county/state
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Ability to handle stressful situations in a calm professional manner
- Understanding of hotel products and guest services
- Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner.
- Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette
- Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel.
- Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
- Ability to read comprehend and write simple instructions and/or short correspondence and memos
- Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy
- Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay
- Greet and seat guests at appropriate tables in a timely manner.
- Ensure quality control of menus with regard to cleanliness and appearance.
- Clear clean and reset tables/hotel spaces per client request or management instruction
- Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift
- Accommodate any special requests made by a guest or offer appropriate alternatives.
- Communicate with all departments regarding in house VIPs and any special requests/needs
- Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas
- Ability to answer the telephone according to standards.
- Have a complete knowledge of standards of service for receiving a room service order.
- Have a thorough knowledge of menus and current specials in all applicable departments.
- Carry out cashiering functions in closing checks and end of shift paperwork.
- Perform opening and closing procedures and side work duties according to station rotation assignment.
- Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do
- Perform any other duties or attend meetings as requested by management.
- Now offering Daily Pay Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
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Complimentary AM Attendant Marriott Lounge
6 days ago
Aimbridge Hospitality Knoxville, United StatesJob Summary · The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-bran ...
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Complimentary AM Attendant Marriott Lounge
1 week ago
Aimbridge Hospitality Knoxville, United StatesJob Summary · The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand ...
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Complimentary AM Attendant Marriott Lounge
1 week ago
Aimbridge Hospitality Knoxville, United StatesThe Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on Attendant, Lounge, Operations ...
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Busser-Restaurant 1
6 days ago
Marriott Knoxville Downtown Knoxville, United StatesJob Summary: · Clears cleans and sets tables in a restaurant setting. · Responsibilities: · QUALIFICATIONS: · Typically requires a high school diploma and 0 to 2 years of experience. · Performs work under direct supervision. · Handles basic issues and problems and refers mo ...
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PM Server Tavern
5 days ago
Marriott Knoxville Downtown Knoxville, United StatesJob Summary: · The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments primarily during the AM hours. May perform additional duties which may include escorting guests to tables serving c ...
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Bell Attendant
1 week ago
Aimbridge Hospitality Knoxville, United StatesResponsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to support with front desk operations. Primary responsibilities incl ...
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Area Food
10 hours ago
Marriott Knoxville Downtown Knoxville, United StatesJob Summary: · The Food & Beverage Director is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets (Restaurant Room Service Lounge Market and Banquets) while maintaining adherence to budgeted payroll and overhead cost. He/she is also re ...
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Server AM-Restaurant 1
1 week ago
Aimbridge Hospitality Knoxville, United StatesJob Summary · The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments primarily during the AM hours. May perform additional duties which may include escorting guests to tables serving cu ...
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PM Server Tavern
1 day ago
Aimbridge Hospitality Knoxville, United StatesJob Summary · The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments primarily during the AM hours. May perform additional duties which may include escorting guests to tables serving cu ...
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Bell Attendant
1 week ago
Aimbridge Hospitality Knoxville, United StatesJob Summary · Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to support with front desk operations. Primary respons ...
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Server AM-Restaurant 1
1 week ago
Aimbridge Hospitality Knoxville, United StatesJob Summary · The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments primarily during the AM hours. May perform additional duties which may include escorting guests to tables serving cu ...
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Server AM-Restaurant 1
1 week ago
Aimbridge Hospitality Knoxville, United StatesJob Summary · The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments primarily during the AM hours. May perform additional duties which may include escorting guests to tables serving cu ...
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PM Server Tavern
1 week ago
Aimbridge Hospitality Knoxville, United StatesJob Summary · The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments primarily during the AM hours. May perform additional duties which may include escorting guests to tables serving cu ...
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Busser-Restaurant 1
6 days ago
Aimbridge Hospitality Knoxville, United StatesJob Summary · Clears cleans and sets tables in a restaurant setting. · Responsibilities · QUALIFICATIONS: · + Typically requires a high school diploma and 0 to 2 years of experience. · + Performs work under direct supervision. · + Handles basic issues and problems and refer ...
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Busser-Restaurant 1
1 week ago
Aimbridge Hospitality Knoxville, United StatesJob Summary · Clears cleans and sets tables in a restaurant setting. · Responsibilities · QUALIFICATIONS: · + Typically requires a high school diploma and 0 to 2 years of experience. · + Performs work under direct supervision. · + Handles basic issues and problems and refer ...
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Food & Beverage PM Manager Tavern
1 week ago
Marriott Knoxville Downtown Knoxville, United StatesJob Summary: · The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets (as applicable by hotel) while maintaining adherence to budgeted payroll and overhead cost. He/she is als ...
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Area Food
10 hours ago
Aimbridge Hospitality Knoxville, United StatesJob Summary · The Food & Beverage Director is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets (Restaurant Room Service Lounge Market and Banquets) while maintaining adherence to budgeted payroll and overhead cost. He/she is also res ...
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Food & Beverage PM Manager Tavern
1 week ago
Aimbridge Hospitality Knoxville, United StatesJob Summary · The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets (as applicable by hotel) while maintaining adherence to budgeted payroll and overhead cost. He/she is also ...
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Banquets Captain
1 week ago
Aimbridge Hospitality Knoxville, United StatesJob Summary · Información disponible en español a continuación. · The Banquet Captain is responsible for supervising and assisting with the set-up service and clean-up of all assigned banquet functions. · RESUMEN DEL PUESTO DE TRABAJO · El Capitán de Banquetes es responsable de s ...
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Line Cook PM
1 week ago
Marriott Knoxville Downtown Knoxville, United StatesJob Summary: · A line-Cook is responsible for preparing / cooking all food items based on standardized recipes for the Corporate HQ outlet Banquets/Catering in meeting rooms and Executive Lounge while maintaining the highest standards to produce an appealing and appetizing produ ...
Complimentary AM Attendant Marriott Lounge - Knoxville, United States - Aimbridge Hospitality
Description
The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area.
QUALIFICATIONS:
RESPONSIBILITIES:
With an ideal location adjacent to the Convention Center, Marriott Knoxville Downtown is the perfect choice for business and leisure travelers. Our Knoxville, TN hotel offers the best in amenities and service to ensure that our guest have a carefree stay.
Leisure travelers appreciate this Knoxville hotel's downtown location. We are within walking distance of many attractions, including the Knoxville Museum of Art, historic Market Square, and the University of Tennessee. Before guest head out in the morning, join us at WINDOWS ON THE PARK Restaurant/Lounge for our Best-4-Breakfast, or stop by after sightseeing for a relaxing dinner WINDOWS ON THE PARK Restaurant is perfect for families, kids under 12 eat for free at qualifying rates.
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
