- Provide remote technical support to clients via phone, email, and chat.
- Troubleshoot and resolve hardware, software, and network issues.
- Document and track all support requests and resolutions in the ticketing system.
- Escalate complex issues to higher level support teams as needed.
- Deliver exceptional customer service and ensure client satisfaction.
- Proven experience as a Help Desk Agent or in a similar IT support role required.
- Strong knowledge of computer systems, software, and network troubleshooting.
- Proficiency with Windows and Mac operating systems.
- Familiarity with remote desktop applications and help desk software.
- Excellent communication skills, both written and verbal.
- Strong problem solving skills and attention to detail.
- Customer oriented mindset and a positive attitude.
- Relevant IT certifications (e.
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Pyramid Global Hospitality Charleston, United StatesPropertyAbout UsAt Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to ...
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Comfort Inn Charleston Downtown Charleston, United StatesJob Description · Job DescriptionFront Desk Agent · Overview · I am the General Manager of a Downtown Charleston hotel and am currently seeking dedicated individuals for all positions who believe every guest is a gift from God and are excited by providing exceptional hospitality ...
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The Lindy Renaissance Charleston Charleston, United States PermanentJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
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Towneplace Suites North Charleston Charleston, United StatesAbout Us: At TownePlace Suites by Marriott Charleston Airport Convention Center, we take pride in providing exceptional hospitality to our guests. Our team is dedicated to ensuring that every guest has a memorable and comfortable stay. If you're a friendly and motivated individua ...
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Front Desk Agent
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Shaner Hotels Charleston, United StatesABOUT THE TEAM · Shaner has an amazing opportunity at our Holiday Inn Express Charleston-Civic Center located in the beautiful riverfront capital of Charleston, West Virginia. We offer 195 rooms that feature our signature "great night's sleep" mattresses, plush pillows, high-spee ...
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The Loutrel Charleston, United StatesJoin the team today for the opportunity to earn a $750 sign on bonus paid out over 90 daysFree Lunch and ParkingSUMMARY: The Front Desk Agent/Concierge is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message se ...
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Davidson Hospitality Group Charleston, United StatesDavidson Hospitality Group [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide ...
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Front Desk Agent
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The Mills House Hotel Charleston, United StatesProperty Description: · Mills House Grand Hotel offers an exciting opportunity for job applicants looking to be a part of a historic and prestigious hospitality team. Located in the heart of Charleston, South Carolina, our hotel boasts a rich heritage and timeless elegance, prov ...
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Front Desk Agent
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Hyatt Place / Hyatt House Charleston Historic District Charleston, United StatesAbout Us: · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a P ...
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Comfort Inn Charleston Downtown Charleston, United StatesFront Desk Agent · Overview · I am the General Manager of a Downtown Charleston hotel and am currently seeking dedicated individuals for all positions who believe every guest is a gift from God and are excited by providing exceptional hospitality experiences to each of them. Th ...
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Front Desk Agent 2nd Shift 3-11pm
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Front Desk Agent 2nd Shift 3-11pm
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Easton Porter Group Charleston, United StatesPosition: Concierge and Front Desk Team Members · Department: Hotel · Reports To: Front Desk Manager · Summary: We are seeking career-oriented and experienced staff who have a passion for hospitality to join our team. Candidates should be professional. They should have a stron ...
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Front Desk Agent
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VP Management Kanawha City, United StatesJob Description · Job DescriptionFull Job DescriptionWe are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations ...
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Remington South Charleston, United States Part timeJob Description · What you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. · Promptly, accurately and efficiently know how and whe ...
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Marriott Charleston Charleston, United StatesThe primary purpose of the Front Desk Agent is to greet and serve guests in a professional, gracious · manner. Register guests; provide prompt and courteous service to the guest throughout their stay, · resolve guest problems, close guest accounts upon check out and offer fond ...
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Front Desk
1 week ago
Aimbridge Hospitality Charleston, United States$16/hour, FREE Downtown Parking, FREE Lunch. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary respon Front Desk, Hospitality, Oper ...
Help Desk Agent - Charleston, United States - AppleOne
Description
Job Description
Job DescriptionWe are seeking a Remote Help Desk Agent to join the team. The ideal candidate will have a IT Helpdesk/Service Desk or relatable IT experience.MUST HAVE YOUR OWN DESKTOP OR LAPTOP DEVICE WITH OPERATING SYSTEM WINDOWS 10 OR HIGHER. NO CHROMEBOOKS OR MACS ALLOWED.
MUST HAVE OPEN AVAILABILITY TO START ANY SHIFT BETWEEN 8AM TO 2PM EST WHICH INCLUDES WEEKENDS.
Job Responsibilities:
Qualifications:
#1151
AppleOne is proud to be an Equal Opportunity Employer.
We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness.
All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
The Know Your Rights poster is available here:The pay transparency policy is available here:
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.https:
//e- DescriptionFounder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500.
Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.
Mrs.Howroyd's commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees.
The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.
Mrs.Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy.
Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields.
Her book, The Art of Work:
How to Make Work, Work for You, is available on
Company Description
Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500.Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.
\r\r
Mrs.
Howroyd's commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees.
The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.
\r\r
Mrs.
Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy.
Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.\r\r
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields.
Her book, The Art of Work:
How to Make Work, Work for You, is available on
