Customer Success Manager - New York - Brightflag

    Brightflag
    Brightflag New York

    4 days ago

    $70,000 - $130,000 (USD) per year *
    Description

    Customer Success Manager Role

    Brightflag revolutionizes legal tech with its innovative, differentiated product in a growing market. Our customer success teams empower customers to achieve significant business impact from our solution. We collaborate with legal functions to transform and partner with customers, driving genuine value for their businesses.

    We seek an experienced Customer Success Manager who has a proven track record of working with global enterprise customers to deliver ongoing value post-sales. The ideal candidate will build relationships with stakeholders, articulate value confidently, and manage high-ARR customers strategically.

    Responsibilities:

    • Establish trusted advisor relationships with executive sponsors to align activities closely with customer objectives.
    • Foster strong collaboration by tracking progress toward customer goals during regular meetings.
    * This salary range is an estimation made by beBee
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