Customer Success Manager - Santa Maria - TRIC Robotics

    TRIC Robotics
    TRIC Robotics Santa Maria

    5 days ago

    Description

    Customer Success Manager

    This role combines customer success, outreach, and sales to convert interest into contracts with growers.

    • Drive new customer acquisition by introducing TRIC's solution to growers.
    • Manage a consistent sales outreach process using CRM tools to track contacts and follow-ups towards regional sales goals.
    • Serve as ongoing relationship manager for assigned accounts checking in regularly coordinating demos ensuring strong communication..
    • Capture customer feedback assisting developing testimonials case studies referrals..
      Maintain understanding TRIC's service model pricing operational logistics current field performance so represent clearly customers..
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