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Boston Consulting Group Boston, United StatesWHAT YOULL DOYou are a key member of the Office Experience team responsible for the staff and visitor experience at BCGs flagship office in Boston. Serving as the first point of contact for clients and visitors to the BCG office, the Concierge Assistant is valued as the "Chief of ...
Concierge - Boston, United States - Propertyweek
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4 weeks ago
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Description
**Concierge**
**Job Role:** Concierge (Ref 5442) **Location:** Newbury, Berkshire **Salary:** 13,889.60 per annum plus benefits **Job Sector:** Retirement - Assisted Living
**Hours:** Week 1: Tuesday, Wednesday and Thursday, 8am-8pm, Week 2: Monday and Friday 8am-8pm (Average 30 hours per week)
As the Concierge, you will contribute to our vision of being the **UKs favourite property manager by:**
Provide a high standard of customer service to our residents and all visitors to the development
Act as main point of contact at the front desk, creating a welcoming atmosphere
Understanding the needs of our residents enabling you to deliver excellent Front of House service
This role reports to the Estate Manager.
**Main Responsibilities**
Provide front of house facilities and services to our customers
Monitor performance, setting guidelines, managing holiday / sickness absences and organise shift cover, undertaking or organising emergency cover as required.
Ensure all communal areas, (including the Club Lounge and Bar) as well as other aspects of the development are presentable to the highest standard and each staff member is performing as required.
Undertake parcel and post facility and distribution to customers.
Ef fective positive liaison with customers, addressing queries and concerns in a timely manner.
**Concierge**
Newbury Permanent Published on 12 Apr 2021
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