Patient Access Assoc-RRC - Atlanta, United States - Piedmont Healthcare

Description

This shift will be Wednesday - Sunday 5:00pm - 1:30am


JOB PURPOSE:
Serves as a Call Center agent to support for the Patient Access Registration Call Center within Piedmont Healthcare.

Performs Registration activities in a remote environment to ensure patient accounts are complete with valid insurance coverage and current demographic/clinical data.

Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments.

Performs functions for multiple sites across Piedmont Healthcare and includes various services lines including emergency department, L&D, and assigned Outpatient locations.

MINIMUM EDUCATION REQUIRED:
High School graduate or GED equivalent


MINIMUM EXPERIENCE REQUIRED:
One (1) year exp in one of the following:

• Healthcare Revenue Cycle
• Clinical role
• Related clerical accounting/finance/retail.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None.


ADDITIONAL QUALIFICATIONS:
Three (3) years of healthcare Revenue Cycle/Call Center experience preferred.

Certification with Healthcare Financial Management Association or Certified Revenue Cycle Representative preferred.

Prior Epic experience preferred.

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