Director Mainline Operations - Alexandria - Washington Metro

    Washington Metro
    Washington Metro Alexandria

    2 days ago

    Description

    Director Mainline Operations

    Responsible for managing mainline rail operations, ensuring high-quality service delivery and personnel support.

    • Serves as a leader and oversees the activities of superintendents, supervisors, and other transit field personnel to ensure safe efficient rail service delivery. Coordinates closely with various departments including Work Planning Maintenance Improvements Rail Scheduling Safety Bus Customer Service Integrated Command Communication Center ICC. Represents RTRA in interdepartmental meetings addressing track work staff support customer service optimization during special events etc. Establishes policies processes procedures enforcing safety reliability accountability. 
    • Develops implements monitors department initiatives standards plans policies operating rules procedures regulations short/long-range objectives accomplish WMATAs rail transportation mission improve business processes service delivery. Oversees compliance audits ensures corrective action plans communicated division management tracks compiles analyzes reports KPIs including schedule adherence on-time performance operator performance using technology data develop solutions strategies forecast trends. 

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    Director Mainline Operations

    Only for registered members

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    Train Operator Trainee

    Only for registered members

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    Train Operator Trainee

    Only for registered members

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Alexandria