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  • In-Plant Solutions Specialist-Frazer - Houston, TX - MSC

    MSC
    MSC Houston, TX

    3 weeks ago

    Default job background
    Description

    At MSC Industrial Supply Co., we're committed to serving our customers and community by employing the best people who strive for excellence in their work.

    As an In-Plant Solutions Specialist-Frazer with MSC, you will be responsible for supporting large strategic accounts at customer facilities.

    Key Responsibilities

    • Provide exceptional customer service through order placement, quoting, sourcing, and logging cost savings statistics.
    • Manage MSC ControlPoint Solutions, including vendor-managed inventory, vending, and storeroom management.
    • Determine sourcing strategies for customer projects, collaborating with the Category Team to support savings and shop floor improvements.
    • Participate in customer meetings, strategic projects, and Lean/Six Sigma events.
    • Collaborate with the account team to enhance customer satisfaction and future opportunities.
    • Resolve on-site product and service issues, providing sales solutions and consulting with suppliers.
    • Ensure customer satisfaction and account retention using all available tools.

    We are looking for a highly skilled individual with:

    • High School Diploma or equivalent; college degree preferred.
    • At least 2 years of sales, customer service, or inventory management experience required.
    • Industry experience and military background are pluses.
    • Proficiency with computers, email, internet browsers, and Windows OS.
    • Strong problem-solving, customer service, and sales skills.

    Join us at MSC and build a better career, helping our customers succeed.


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