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  • General Manager - Ketchikan - Cape Fox Shared Services

    Cape Fox Shared Services
    Cape Fox Shared Services Ketchikan

    2 weeks ago

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    Description

    Cape Fox Lodge seeks an exceptional General Manager to lead our premier property in Ketchikan, Alaska.

    Property Overview

    Nestled in the breathtaking hillside of Ketchikan, Cape Fox Lodge features a ski-style interior with local native art, river rock fireplaces, beamed ceilings, and overstuffed chairs. The lodge offers 69 guest rooms, 2 suites, and one deluxe room.

    Amenities

    The on-site restaurant, Heen Kahidi, serves a seasonal menu featuring Alaskan King crab. The adjacent lounge has monthly drink specials and entertainment. Our three-story lodge is located in Tongass National Forest, providing access to numerous recreational opportunities such as flightseeing, sportfishing, eagle watching, kayaking, and hiking.

    Downtown Ketchikan

    Downtown Ketchikan, just three blocks away, boasts historic buildings and museums showcasing the city's colorful past.

    Our Commitment

    We are committed to building tradition and preserving cultural heritage by creating a legacy of family and friendliness at The Cape Fox Lodge.

    Job Summary

    The General Manager will utilize hands-on management, training, and motivation to ensure exceptional customer service. This role oversees hotel operations, including business plans, marketing strategies, sales activities, cost containment, analysis, property maintenance, and security.

    Responsibilities

    The General Manager will direct oversight of each department head and consistently deliver results contributing to the mission and overall success of the lodge. Key performance objectives focus on business revenues, guest satisfaction, associate satisfaction, effectiveness, and efficiencies.


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