Community Health Specialist - Boston, United States - Tufts Medical Center

Tufts Medical Center Boston, United States

1 month ago

Show more Collapse job

Description

Job Description

We're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you.

Job Profile Summary

This role focuses on providing medical and clinical support services to patients. In addition, this role focuses on performing the following Community Health duties: Delivers training, facilitates sessions, and educates the community on a variety of clinical topics. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. An entry level role that applies broad theoretical job knowledge typically obtained through advanced education. May require the following proficiency: work is closely supervised, problems faced are not typically difficult or complex, and explains facts, policies and practices related to job area.

Job Overview

This position delivers culturally-competent services to help patients navigate and access community services, other resources and adopt health behaviors. Assists with care coordination tasks such as setting up appointments and/or transportation; providing basic patient education; assistance with navigating medical and behavioral health systems; and facilitating communications with providers and other care team members. Helps patients' self-management by identifying their non-medical needs, assisting with care plan development, and working towards patient-centered goals.

Job Description

Minimum Qualifications:

1. High school diploma or equivalent.

2. One (1) year of experience in healthcare setting such as a hospital, health center, home health provider, or community-based agency.

3. Valid, state-issued driver's license and reliable transportation.

Preferred Qualifications:

1. Bachelor's degree in Health Sciences, Healthcare, Customer Service, or Administration.

2. Three (3) years of experience in healthcare setting such as a hospital, health center, home health provider, or community-based agency.

3. Customer Service experience.

4. Bilingual.

5. Experienced working in a multi-cultural, multi-lingual setting.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

1. Supports the care team by communicating with patients to follow up after appointments, to confirm materials were received, to help coordinate non-medical services, and to obtain needed medical supplies and devices.

2. Coordinates referrals to community partners, services and resources, researches resources, maintains resource databases, and establishes and maintains relationships with local/community institutions.

3. Acts as a patient advocate and liaison among internal and external providers, and community resources to integrate complex services and identify gaps and challenges in care and communication.

4. Conducts telephonic and face to face patient outreach to activate patients to become involved in managing their health, and collaborating with the healthcare team to develop patient-centered care plans and patient goals.

5. Identifies the need for services based on barriers (e.g. language, literacy, and cultural preferences).

6. Provides patient-centered health promotion, coaching on self-management and education.

7. Maintains collaborative, team relationships with peers and colleagues in order to effectively. contribute to the working group's achievement of goals, and tactics to meet the overall organizational goals.

8. Community outreach, such as home visits and health screenings will also be required.

Physical Requirements:

1. Occasionally lift and/or move up to 25 lbs.

2. This is largely a sedentary role, which involves sitting most of the time, but may involve movements such as walking, standing, reaching, ascending / descending stairs and operating office equipment.

3. Frequently required to speak, hear, communicate and exchange information.

4. Ability to see and read computer displays, read fine print, and/or normal type size print and distinguish letters, numbers and symbols.

Skills & Abilities:

1. Lives in and/or has familiarity with the target community and feels connected to that community.

2. Ability to work well with people of various ages, backgrounds, ethnicities, cultures and life experiences.

3. Excellent interpersonal and communication skills telephonically, as well as face to face.

4. Strong customer services skills.

5. Detail oriented, with strong organizational skills and multi-tasking abilities.

6. Ability to work independently with minimal supervision and as part of a team.

7. Knowledge of medical terminology.

8. Very strong working knowledge and proficiency with technology and business software (Microsoft Office).

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at

We have other current jobs related to this field that you can find below

Health Science Specialist

3 weeks ago

Boston VA Research Institute, Inc. (BVARI) Boston, United States

Boston VA Research Institute, Inc. (BVARI) · POSITION TYPE: Salaried / Exempt · REPORTS TO: Principal Investigator · The position assists the principal investigators and other team members with research related to the long-term impacts of deployment on psychological (e.g., PTSD, ...
Health Science Specialist

4 weeks ago

Veterans Health Administration Boston, United States

Summary · This position is located in a VISN 1 Medical Center/ Healthcare System Research Service that conducts health services research projects and performs basic science research at the Veterans Health Administration, Boston, MA. Duties · ** *THIS IS NOT A VIRTUAL POSITION ...
Behavioral Health Specialist

1 week ago

Fenway Health Boston, United States

Job Description · Job DescriptionDescription:Fenway Health is seeking a dynamic Behavioral Health Specialist to join our dedicated and interdisciplinary Behavioral Health team. This is a dynamic and fast-paced position that provides integrated services to Fenway Health medical pa ...
Mental Health Specialist

3 weeks ago

Partners Healthcare System Charlestown, United States

General Summary · The Division of Neuropsychiatry and Neuromodulation and its Transcranial Magnetic Stimulation (TMS) Clinical Service at the Massachusetts General Hospital is recruiting a full-time Mental Health Specialist to join our group and provide exceptional care to our pa ...
Health Systems Specialist

2 weeks ago

Verrica Pharmaceuticals East Boston, United States

Job Description · Job DescriptionABOUT VERRICA PHARMACEUTICALSAt Verrica Pharmaceuticals Inc. ("Verrica") we are passionate about finding solutions to unmet needs in medical Dermatology and are developing innovative therapies for common skin diseases. With the FDA approval of YCA ...
Community Health Specialist

1 week ago

Tufts Medicine Boston, United States

We're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you. · **Job Profile** **Summary** · This role focuses on providing medical and clinical support services to patients. In addition, this role focuses on performing the following Com ...
Health, Safety, Environmental Specialist

3 days ago

HITACHI ENERGY USA INC South Boston, United States Full time

Description · : General Information: · You will carry out HSE management activities to eliminate or reduce occupational health, production safety, environmental and fire risks within company premise and to ensure the normal operation of the company in accordance with national ...
Mental Health Specialist II

2 weeks ago

Dungarvin Cambridge, United States Full time, Part time

A LITTLE ABOUT US: · At Dungarvin, we are creating something special. A Minnesota based industry leader for over 45 years, we are looking to add an experienced and committed human service professional to support individuals with disabilities. If you are looking to make a differen ...
Health Information Specialist

2 weeks ago

Bournewood Health Systems Brookline, MA, United States Full time

Bournewood provides employees with opportunities for advancement, tuition reimbursement, premium benefits, and an engaging team environment. Who we are: Bournewood Health Systems is dedicated to providing quality, evidence-based and person-centered treatment for people with ment ...
Substitute Health Fitness Specialist

2 weeks ago

The National Institute for Fitness and Sport (NIFS) Chelsea, United States

Job Description · Job DescriptionSummary · NIFS is looking for a team member to join our team. NIFS is hiring substitute Group Fitness Instructors and Fitness Specialists who can cover classes and fitness center duties when our staff take time off for vacation, training, or illne ...
Senior Environment Health Safety Specialist

2 weeks ago

Insight Global Cambridge, United States

Required Skills and Experience · University degree or equivalent · 3-5 years of experience in health, environment, and safety · Experience working in a highly regulated environment (bio/medical/pharma) or in facility maintenance · Nice to Have Skills and Experience · OSHA Certif ...
Mental Health Specialist

2 weeks ago

Tufts Medical Center Boston, United States

We're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you. · The Mental Health Specialist is a member of the multidisciplinary patient treatment team. They implement clinical care responsibilities in accordance with unit/departmental po ...
Mental Health Specialist

1 day ago

Franciscan Children's Brighton, United States

Mental Health Specialists act as a member of a multidisciplinary clinical treatment team to provide therapeutic care and create an environment of hope for children, teens, and families. They develop an understanding of psychiatric trauma and crisis i Mental Health, Specialist, He ...
Behavioral Health Specialist

1 week ago

FENWAY HEALTH Boston, United States

: · Fenway Health is seeking a dynamic Behavioral Health Specialist to join our dedicated and interdisciplinary Behavioral Health team. This is a dynamic and fast-paced position that provides integrated services to Fenway Health medical patients, coordinates referrals to communit ...
Behavioral Health Substance Use Disorder Specialist

3 days ago

Fenway Health Boston, United States

Job Description · Job DescriptionDescription:Under the general supervision of the Manager of Integrated Behavioral Health Services, the Behavioral Health Specialist with specialty in evaluating and treating substance use disorder (SUD) provides and coordinates support, harm-reduc ...
Environmental Health and Safety Specialist II

1 week ago

The Fountain Group Cambridge, United States

Onsite role in Cambridge, MA · W2 Candidates only · Manager Updates/Required Skills Must have Safety related experience within Research and Development or Pharma Employers · Bachelor's degree · Min of 3+ years of experience - direct safety-related experience · Senior HSE level e ...
Laboratory Safety Specialist, Environment, Health and Safety

1 week ago

Massachusetts Institute of Technology Cambridge, United States

LABORATORY SAFETY SPECIALIST, Environment, Health and Safety (EHS) Office, to support MIT's academic and business objectives by serving as an integral member of a multidisciplinary EHS office that serves the whole MIT community, and coordinate aspect Safety Specialist, Laboratory ...
Health Equity Specialist

1 day ago

Cambridge Health Alliance Cambridge, United States

**Location**: CHA Windsor Street Care Center · **Work Days**: Monday - Friday · **Category**: Professional and Management · **Department**: Public Health Administration · **Job Type**: Full Time · **Work Shift**: Day · **Hours/Week**: 40.00 · **Union**: No · **Union Name**: Non U ...
Mental Health Specialist

1 week ago

MelroseWakefield Healthcare Melrose, United States

We're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you. · MelroseWakefield Hospital, part of the Tufts Medicine system, has been offering the highest quality and accessible healthcare to the local community for over 130 years. · With ...
Mental Health Specialist

1 week ago

Tufts Medicine Melrose, United States

We're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you. · **Job Profile** **Summary** · This role focuses on providing medical and clinical support services to patients. In addition, this role focuses on performing the following Medi ...