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Rancho Cucamonga

    Enrollment Specialist - Rancho Cucamonga, United States - Inland Empire Health Plan

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    Description

    Overview:

    What you can expect

    Find joy in serving others with IEHP We welcome you to join us in healing and inspiring the human spirit and to pivot from a job opportunity to an authentic experience

    The Enrollment Specialist, guided by the Enrollment Assistance Manager, passionately engages in a dynamic role. They provide full-service application assistance to the uninsured. Guiding them with enthusiasm through the application process. This advisor not only determines eligibility for Medi-Cal and/or Covered CA but also performs outreach to auto-enrolled Covered California Members to help effectuate their membership. Their commitment extends to active monitoring, follow ups, and compliance with regulatory guidelines, ensuring a seamless journey until application approval.

    Commitment to Quality: The IEHP Team is committed to incorporate IEHPs Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

    Additional Benefits:

    Perks

    IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.

    • CalPERS retirement
    • 457(b) option with a contribution match
    • Generous paid time off- vacation, holidays, sick
    • State of the art fitness center on-site
    • Medical Insurance with Dental and Vision
    • Paid life insurance for employees with additional options
    • Short-term, and long-term disability options
    • Pet care insurance
    • Flexible Spending Account Health Care/Childcare
    • Wellness programs that promote a healthy work-life balance
    • Career advancement opportunities and professional development
    • Competitive salary with annual merit increase
    • Team bonus opportunities
    Qualifications:

    Three (3) years of experience in the following disciplines:

    • In-house sales
    • Outbound Sales Experience
    • High-volume telemarketing
    • High-volume consumer products/industrial distribution order taking
    • Customer Service in a high-call-volume environment
    • Outreach, Enrollment and Retention

    Knowledge of the following areas:

    • Medi-Cal and/or Covered California eligibility
    • Customer service and phone etiquette

    Expert knowledge in the following areas:

    • State Health Programs and the application and enrollment process
    • Both Open and Special Enrollment Period eligibility requirements
    Work Model Location:

    Start your journey towards a thriving future with IEHP and apply TODAY

    Pay Range:
    USD $ USD $30.57 /Hr.

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