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Lakewood

    Patient Access Representative - Lakewood, United States - Ocean Health Initiatives

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    Description

    Position Summary:
    Join our team at Ocean Health Initiatives as a Patient Access Representative (PAR) As a PAR, you will play a crucial role in providing exceptional customer service and ensuring smooth patient experiences from registration to discharge.

    Responsibilities:

    • Cultivate positive interactions with patients and Health Center visitors.
    • Pre-register patients, confirm appointments, and obtain necessary consents.
    • Screen patients for eligibility requirements.
    • Complete Household Assessments for all patients.
    • Verify insurance information and update as needed.
    • Accurately input data and maintain organized files.
    • Collect co-pays and fees, reconcile balances, and follow financial procedures.
    • Engage patients in utilizing the EMR patient portal.
    • Assist with scheduling and medical records procedures.
    • Maintain knowledge of technological systems and adhere to organizational policies.

    Competencies:

    • Stay updated on technological systems and EMR operations.
    • Participate in team huddles and adhere to policies.
    • Attend mandatory in-services and strive for operational excellence.
    • Follow Corporate Compliance Policies.
    • Take responsibility for attendance and reporting.

    Education/Experience/Licensure:
    High School diploma, healthcare experience, and EMR knowledge preferred.

    Benefits:
    - Paid Time Off (PTO)
    - Holidays (9)
    - Health Insurance
    - Dental Benefits
    - 401(k) + match
    - Group Term Life Insurance
    - Flexible Spending Account

    Pre-Employment Requirements:
    - Physical, Criminal Background and Drug Screening

    Ocean Health Initiatives is dedicated to fostering diversity and providing equal employment opportunities. We do not discriminate based on various factors. Compliance with COVID-19 vaccination mandates is necessary for employment.



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