- Strong research and troubleshooting skills
- Stay current on all Wireless technology platforms and systems to ensure the users get the requirement functionality to perform their job.
- Respond, resolve, or ensure wireless and network issues are resolved when assigned by the Service Desk
- Write technical and end-user documentation for assigned projects
- Provide all necessary system, maintenance, and disaster recovery plan documents.
- Perform system installation support and ensure all necessary system security requirements.
- Responsible for researching and problem resolution and must coordinate activities with IT support staff as required and document findings.
- Maintain software licenses and maintenance support from software vendors
- Follow division team handbook, policies and procedures, software standards, software development lifecycle and change management
- Work collaboratively with others to achieve team and organizational goals; prioritize projects and/or tasks; provide constructive input to achieve team goals
- Deliver a customer-focused, responsive service to customers; support efforts to enhance business efficiency and effectiveness; demonstrate a positive, "can-do" attitude; respond constructively to new information, changing conditions, and unexpected obstacles
- Prepare management reports related to system audit, availability and performance as needed.
- Submit appropriate change order documentation for moves, adds, and changes of the systems
- Perform other related duties incidental to the work described herein.
- Proven experience in a network engineer role
- Hands on experience in networking, routing, switching, and wireless
- Excellent knowledge of best practices around management, control, and monitoring of wi-fi network infrastructures
- Experience with Cisco wireless land controllers, implementation, troubleshooting, and problem resolution
- Ability to set up and configure network devices such as access points
- Great at organizing, prioritizing, and multitasking
- Cisco training and certifications
- CWNA training and certification a plus
- Evening and overnight hours are required, and weekend work may be required
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Network Engineer - Atlanta, United States - Novalink Solutions
Description
Job DescriptionJob Description
Job Position:
Airport Network Engineer
Position Purpose:
This Network Engineer with wireless expertise will work in our NOC and will be required to maintain a reliable, secure, and efficient
wired
and
wireless
data communications network.
The ideal candidate will have a background in managing wireless network equipment, which includes installing, configuring, and maintaining it within a variety of parameters.
This professional will also be knowledgeable about industry Wired and Wi-Fi standards and best practices.Responsibilities:
Installing any necessary hardware or software, including those for backups or to monitor system performance.
Troubleshooting tasks to prevent downtime.
Providing solutions for upgrade management
Developing plans to address consistent wireless network problems.
Planning for future strategies and initiatives to keep the network operating at high performance.
Collaborating with vendors and network managers on implementation and deployment
Installing and managing firewalls and other network security protections
Training in-house staff on wireless technologies, if applicable
Putting solutions in place to continuously test network performance.
Testing and modifying equipment as needed.
Configure and deploying CISCO switches and access points appropriately and effectively.
Conducting site surveys
Training & Development:
Support:
Decision Making
Selects from multiple procedures and methods to accomplish tasks. Follows standardized procedures and written instructions to accomplish assigned tasks.
Leadership Provided
Serves as a technical resource or mentor to other employees. May lead or instruct less experienced workers in high level or technical jobs.
May give presentations to upper management on upgrades and server improvements and findings.
Knowledge, Skills & Abilities
Bachelor's degree in computer science or engineering or related field (Equivalent professional experience may be considered for substitution for the required degree on an exception basis).
Preferred Education & Experience
Master's degree in computer science or engineering (equivalent professional experience may be considered for substitution for the master's degree on an exception basis) with 5-8 years' of directly related professional work.
Cisco CCNA, CCIE Wireless, CCNP, and ITIL highly desired
Candidate must have current driver's license.
Essential Capabilities and Work Environment
Candidate may be required to lift 40lbs and stand or walk for long periods of time.
Candidate must have the ability to work flexible hours including weekends or on-call rotation.
Non-Technical Skills
The applicant must be able to manage multiple projects and/or task concurrently. Must be a self-starter and be able to use own
judgment/initiative
to undertake activities with minimal supervision.
The candidate must also have excellent oral and written communications skills as well as the ability to work alone or within a team environment.
Effective with department divisions and staff members serving as AIS Rep proving a liaison between assigned business unit.Applicants employed in this position will be required to work extra hours, as needed, and to be on-call for scheduled after-hour emergencies and respond to after-hours emergencies as needed.
Organization Expectations:
The successful candidate must be able to work collaboratively with others to achieve team and organizational goals; prioritize projects and/or task; provide constructive input to achieve team goals; deliver and customer-focused, responsive services to customers; support efforts to enhance business efficiency and effectiveness; demonstrate a positive, "can-do" attitude; respond constructively to new information, changing conditions, and unexpected obstacles.
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