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    Barista - Pittsburgh, United States - Gaucho Parrilla Argentina

    Gaucho Parrilla Argentina
    Gaucho Parrilla Argentina Pittsburgh, United States

    3 weeks ago

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    Description
    Barista Job Description:

    Customer service is at the forefront of this position. While making great coffee beverages is a key component to the role, it all begins and ends with guest interaction. As a Barista at Gaucho, you are an ambassador to the brand and a fundamental pillar of the brand is maintaining an excellent guest experience.
    Main Responsibilities of a Barista:
    • Greeting guests upon arrival and welcoming them
    • Listening to questions and assisting guests
    • Fulfilling take-out and dine in orders
    • Distributing pick-up orders appropriately
    • Monitoring and answering incoming phone calls
    • Expressing gratitude for guests' visit and patronage
    Responsibilities of a Barista:
    • Open/Close Marketplace area & station
    • Maintain clean, organized and well stocked station
    • Tune and detail equipment as required
    • Place guest orders and prepare them
    • Handle guest transaction through the POS
    • Develop creative, new drink options for the menu
    • Notify supervisors of issues or concerns
    Barista Job Requirements:
    • At least 3 years of experience & training as a barista.
    • Experience with La Marzocco espresso machine
    • Excellent interpersonal and social skills (forward facing guests)
    • Organization & time management a must
    • ServeSafe certification a plus
    • Diligent self-starter with great communication skills
    • Genuine passion for the hospitality industry
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