Customer Service Representative - San Antonio, United States - Beyond Finance

Description

[Call Center / Fully Remote] - Anywhere in U.S.
/ Competitive pay / Health, dental, and vision / PTO / 401k matching / Company supplied computer / Ability to work weekends and evenings - As a Customer Service Rep you'll:

Provide a helpful and caring customer service experience over high volume inbound and outbound client phone calls; Respond to client requests, anticipate unstated needs, and educate them on Beyond Finance's programs in a remote call center environment; Utilize active listening and critical thinking to provide first call resolution; Work collaboratively with other departments within the company to ensure client requests and questions are appropriately handled in a timely manner.

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Associated topics:
agent, answer, associate, clerk, customer care, customer service specialist, phone, platform support, telephone, telephone service representative