- Achieve individual sales targets and agency production requirements through proactive sales initiatives, including outbound phone calls using a dialing system, and employing other proactive sales methods.
- Collaborate with referral sources and generate sales opportunities to maintain a robust sales pipeline, ensuring ability to quote, sell, and process insurance applications, surpassing monthly sales goals while issuing profitable new business.
- Provide exceptional customer service by responding to customer inquiries and referrals, sourced from both lead procurement through Constructive Insurance's mortgage servicing portfolio and self-sourced referring partners.
- Conduct comprehensive interviews with insurance prospects to analyze household data, ascertain customer coverage objectives, advise customers on policy and coverage options, and gather all necessary information.
- Maintain an in-depth understanding of insurance underwriting guidelines, policies, procedures, and regulatory requirements, adhering to the highest professional ethics and complying with all Department of Insurance compliance policies and requirements.
- Stay informed about industry trends, market conditions, and competitors to identify business opportunities, continually learn about new insurance programs and product/guideline updates and participate in training sessions and workshops to enhance product knowledge, sales skills, and compliance with insurance regulations.
- Coordinate with underwriters and other internal stakeholders to expedite policy issuance, endorsements, and amendments for clients, and process requests for policy endorsements and amendments as requested.
- Document and maintain accurate and up-to-date client records, sales activities, and communication logs within the company's CRM system, while effectively utilizing the lead management system to track and manage leads provided on a daily basis.
- Develop domain knowledge of Constructive Insurance's business to include an understanding of organizational objectives.
- Maintain broad influence through ongoing development of relationships across the organization.
- Ensure compliance with Constructive Insurance's policies, processes, and practices. Successfully complete all department and company-required training.
- Model Constructive Insurance's Values, Operating Principles, ethical standards, professionalism, and code of conduct.
- Perform other duties and responsibilities as assigned.
- Bachelor's degree in business or related field (or equivalent combination of years of experience with High School diploma/GED).
- Must possess an active General Lines Property & Casualty Producer License to sell commercial insurance in home state, with a willingness to acquire additional state licenses as needed.
- 2+ years' relevant sales experience.
- Previous experience in mortgage, servicing, or financial services industry.
- 2+ years' experience in Insurance Sales, preferred.
- 2+ years' outbound call center experience in Customer Service.
- Encompass experience or similar software preferred.
- Active network of investor customers/ brokers a plus.
- Knowledge of business structures like LLC, LP, SP, and others.
- Knowledge of state-specific insurance requirements.
- Strong verbal and written communication skills.
- Customer service focused with strong interpersonal skills.
- Collaborative work style; high team-orientation.
- Open to change; agile; high learning agility.
- Strong analytical skills coupled with sound judgment.
- Strong problem-solving abilities with the ability to analyze and interpret data to identify opportunities and propose solutions.
- Strong project management skills.
- Strong attention to detail; strong compliance orientation; high quality of work product.
- Ability to prioritize; effective time management.
- Self-directed; ability to proactively ask questions and surface issues/ concerns.
- Professional maturity, integrity, ability to maintain confidential data and information.
- Strong business acumen; strong fiscal and technical aptitude.
- Strong skills in MS Word, Excel, and PowerPoint.
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Description
Job Description
Founded in 2018, Constructive Insurance, LLC is committed to providing innovative insurance solutions for clients who invest in single-family residential properties. As a specialty insurance broker, we see the unique needs customers have when obtaining insurance for their rental properties, understanding that every investor is unique and their insurance should work specifically for them.
Our company founding came about from the need to help investors protect their investments and to properly access each investor to make sure we are protecting what matters most.
Key Responsibilities
Requirements
Company Culture
Equity and Inclusion are embedded into our way of working at Constructive Insurance, LLC. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful here at Constructive Insurance, LLC. We are proud to be an equal-opportunity workplace. The Constructive Insurance Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.
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