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Bettendorf

    Server - Bettendorf, United States - TBK Bank Sports Complex

    TBK Bank Sports Complex
    TBK Bank Sports Complex Bettendorf, United States

    2 days ago

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    Description

    Job Description

    Job DescriptionDescription:
    • Provide exceptional customer service to all guests by greeting them warmly, taking orders, and ensuring their needs are met throughout their visit.
    • Accurately take food and beverage orders from guests, ensuring special requests and dietary preferences are noted and communicated to the kitchen staff.
    • Serve food and drinks promptly and professionally, ensuring that the presentation and quality meet venue standards.
    • Keep assigned tables clean, well-organized, and fully stocked with necessary condiments and supplies.
    • Have a good understanding of the menu offerings, including food and beverage options, and be able to make recommendations to guests based on their preferences.
    • Proficiently use the point-of-sale (POS) system to enter orders, process payments, and generate guest checks.
    • Suggest and upsell additional items or promotions to increase guest satisfaction and venue revenue.
    • Collaborate with other servers, bartenders, kitchen staff, and management to ensure smooth operations and timely service.
    • Adhere to all health and safety regulations, including responsible alcohol service, to ensure a safe and enjoyable environment for guests.
    • Accurately handle cash, credit card, and mobile payment transactions, including making change and processing tips.
    • Complete closing duties, including reconciling payments, cleaning and restocking the server station, and ensuring readiness for the next shift.
    Requirements:
    • Previous server experience preferred.
    • Familiarity with restaurant standards and hospitality
    • Good communication skills, and experience working with staff on all levels.
    • Ability to stand for hours at a time.
    • Must be able to lift to 25 pounds at-a-time without assistance.
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