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Cage Lead - All Cities, United States - Caesars Entertainment
Description
JOB SUMMARY:
Cage Cashiers are responsible for the redemption and sale of coins, and chips to customers to create a pleasant gaming experience.
KEY JOB FUNCTIONS:
Responsible for cashing customers out, giving correct change, and answering customer questions in a courteous and professional manner.
Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. Assuring that guests have a favorable gaming experience.
Keeping cash drawer balanced and impressed. Making exchanges with vault.
Sorting and rolling tokens.
Leading team in day-to-day operations as directed by supervisor.
Verifying and documenting personal identification information for check and cash advance transactions.
Completing CTRs, W2Gs, and MTLs.
Responsible for customer relations. Ensure safety and security of employees and customers.
Other duties as assigned.
M ISCELLANEOUS
Read, write, and understand complex instructions and appropriately complete all necessary documentation.
Communicate appropriately with all casino customers, casino departments, and fellow team members.
Accurately perform all assigned job duties in a high-volume, demanding environment under frequent time pressures.
EDUCATION and/or
EXPERIENCE:
High School graduate, some college preferred with previous administrative or coordinator experience.
Experience in Casino Operations or Income Controls preferred.
One to two years of file clerk or related experience.
QUALIFICATIONS:
A high school diploma or GED equivalent.
Experience working in cage/cashier department
Valid gaming license by the state.
Bilingual a plus
WORK ENVIRONMENT:
MENTAL & PHYSICAL DEMANDS & WORK ENVIRONMENT
Ability to read, speak clearly, and hear.
Ability to read simple instructions.
Ability to complete forms.
Basic mathematical functions.
Able to use a jet sorter, coin wrapping machine, ATM/Credit Card machine, photocopier, and ten key calculators.
Knowledge of company policy and procedures, IRS Bank Secrecy Act, and internal controls.
Computer, facsimile machine, and check guarantee.
Ability to perform assigned duties under frequent time pressure in an interruptive environment.
Excellent communication skills.
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.