Health Unit Coordinator - Minneapolis, United States - PrairieCare

Description

About Us:
We are a psychiatric healthcare system, dedicated to providing mental healthcare for all, with seven locations in the Minneapolis/St. Paul metro area, and two additional sites located in Rochester and Mankato.

With a robust benefits package, career advancement opportunities, and great workplace culture, we value our employees and the work they do each day for our patients and families.

Our services span the full continuum of care for patients, with a variety of roles and opportunities for job-seekers looking for more than a job, but a place where you can grow in your career.

Responsibilities:

The Health Unit Coordinator serves as a resource for unit nursing staff, patients, and visitors by assisting with care coordination, providing information, and securing assistance.

The Health Unit Coordinator is expected to provide exceptional customer service. This is done in a manner that reflects our mission, vision, and values.


Responsibilities and Accountabilities:

Performs coordinating functions accurately and efficientlyGreet patients and visitors and provide them with direction and informationMaintains unit information sources such as care assignmentsUnit and patient needs are prioritized and implemented according to hospital policies, procedures, and standardsInterpersonal communication is courteous, responsive, and timelyPerforms accurate and timely processing of physician orders that are within scope of practicePatient admission, transfer, and discharge are efficiently processed and documented in EHRProvides clerical support to the unit and hospitalDemonstrates customer service approach in care and interactions with othersParticipates in quality improvement activities to evaluate and improve systems and processes that support patient careMaintain patient confidentialityQualifications:Requires a high school diploma.

A Health Unit Coordinator/Medical Secretary Certificate or Health Unit Coordinator/Medical Secretary two-year degree is preferred.
At least 1 year work experience in Health Unit Coordinator or Medical Secretary Position.

Strong communication and telephone skillsAbility to prioritize and organize tasks in fast paced environmentComputer and clerical skillsAbility to establish effective relationships with health care team membersStrong customer service skillsPrairieCare is a psychiatric healthcare system experiencing rapid growth in the Twin Cities and southern Minnesota.

With multiple sites across the metro, including locations in Rochester and Mankato, PrairieCare has quickly grown to become one of Minnesotas largest providers of mental health services to children, adolescents, adults, and their families.

PrairieCare does not discriminate against any person based on race, color, national origin, disability, or age in admissions, treatment, or participation in its programs, services, activities, or employment.

PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer supporting Veterans, Disabled, and other protected individuals and is committed to a diverse workforce.

PrairieCare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability.

Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email - for assistance.

Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies#J-18808-Ljbffr