- Answers emergency and non-emergency telephones and conducts interviews with callers to determine the nature of call, priority and appropriate response and/or action.
- Dispatches Police Department units and, as necessary, Public Works and Fire units.
- Takes police reports and processes requests for routine information received both in person and by telephone or radio.
- Performs a variety of clerical duties including: typing police reports; confirming warrants; taking reports from citizens; fingerprinting; and processing of applicable reports and records.
- High school graduation or GED equivalent.
- One year of public safety dispatching experience.
- Valid California driver's license.
- Basic POST Dispatcher certificate
- Generally accepted office practices and procedures and of standard office equipment including personal computers.
- Respond correctly, calmly and quickly under emergency conditions.
- Deal effectively with the public and maintain effective working relationships with others contacted in the course of work.
- Communicate clearly and precisely.
- Correctly apply established department policies and procedures in the dispatch of emergency units.
- Accurately type statistical data at a rate of not less than 35 wpm, using both typewriter and word processor.
- Prepare and maintain accurate records and reports.
- Yes
- No
- Less than High School Graduate
- High School/GED equivalent
- Some College
- Technical College
- Associate's Degree
- Bachelor's Degree
- Master's Degree or higher
- None
- Less than one year
- One to two years
- Two to three years
- Three to four years
- Four to Five years
- Five or more years
- Yes
- No
- Yes
- No
- Yes
- No
- Yes
- No
- Yes
- No
-
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Police Dispatcher - Pleasanton, United States - City of Pleasanton, CA
Description
Salary : $91, $111,300.80 AnnuallyLocation : Pleasanton, CA
Job Type: Full-Time, Regular
Job Number:
Department: Police
Opening Date: 02/22/2024
FLSA: Non-Exempt
Bargaining Unit: PCEA
The City of Pleasanton is seeking a Lateral Police Dispatcher to perform a variety of duties in connection with the dispatch of Police Department units and the maintenance of police records. This position is also responsible for the dispatch of Public Works and Fire units. The ideal candidate will be able to make independent judgments in emergency situations, deal with the public in sensitive situations, and perform skilled typing, and related clerical work, often of a confidential nature.
A complete application includes:
1) a Valid POST Dispatcher Basic Certificate
2) a Typing Certificate of a minimum of 35 wpm
3) a Valid California Drivers License
About the Police DepartmentThe Pleasanton Police Department is committed to protecting life, preventing crime, and enhancing the quality of life in our community. The department is organized into three divisions. The Operations Division, the Investigations Division, and the Support Services Division. The Operations Division includes Patrol, the Traffic Unit, and the Alternate Response Unit (ARU). The Investigation Division manages the Criminal Investigations Unit, Youth and Community Services, Personnel and Training, Special Enforcement Unit as well as our Community Outreach and social media. This division is also responsible for in-service training and certified courses to ensure compliance with Peace Officer Standards and Training (POST) and applicable educational mandates for all sworn and civilian police personnel. The Support Services Division includes Dispatch, Records and is responsible for public records management.
For more information about the position, please refer to the job description by visiting the following link: Police Dispatcher.
Typical Duties
Education:
Application: To be considered for this position, please submit your application through our online application process at Click on "Job Opportunities".
SELECTION PLANApplicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.
Choice of One of Four Comprehensive Health Plans
Dental Plan
Life Insurance Coverage
Holiday In-Lieu Pay
Additional Paid Time Off
Paid Sick Leave
Short Term/ Long Term Disability Plan
Annual Paid Vacation
PERS Retirement Plan
01
Do you possess a valid California Driver's License?
What is your highest level of education?
How many years of police dispatching experience do you have?
Have you completed the POST-certified Public Safety Dispatchers' Basic Course?
I understand that I must submit a valid POST Dispatcher Basic Certificate.
I understand that I must submit my typing certificate.
I understand that incomplete applications will not be considered for this recruitment. A complete application will include: completed application, completed supplemental questionnaire, and a typing certification reflecting at least 35 words per minute (net of errors).
Are you related to anyone that works for the City of Pleasanton?
If you answered "Yes" that you are related to someone who works for the City of Pleasanton - please provide the following information: The name of the individual (first and last). The department your relations work for. If you answered, "No", enter N/A into the dialogue box.
Required Question
