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Customer Service Representative - Chicago, United States - N&A Enterprises and Solutions
Description
We are looking for an energetic, driven, entrepreneurial, and detail-oriented Customer Service Representative to work remotely.Our remote Customer Service Representative's provide personalized planning and tailor itineraries according to our guests preferences, creating fun and exciting trips with accommodations suitable for our clients.
To be a successful Customer Service Representative, you should have a passion for travel and a desire to inspire others to make their travel dreams come true.
Customer Service Representative's should keep abreast of the latest trends in travel as well as demonstrate exceptional communication, organization, and client service skills.
RESPONSIBILITIES:
Conducts consultations with clients to discuss all details of their desired travel experiences, needs, and budget
Designs fun & exciting itineraries
Sell transportation, accommodations, activities to our guests
Build relationships with preferred suppliers and our guests
Manage reservations, special requests, and payments
Finalizes detailed itineraries and ensures all documentation is presented; providing relevant information, and the dissemination of guest materials including departure information
Monitor and report booking process including any travel problems, complaints, or refund requests
Knowledge, Skills, and Qualifications:
Degree in Marketing, Hospitality, Travel & Tourism or Business a plus but no required
A passion for travel
Highly organized with a strong attention to detail
Self-driven in an autonomous, remote environment
Ability to set goals and develop achievable timelines to hit them
Ability to speak multiple languages will be highly regarded
Benefits:
Flexible Schedule
Travel Perks
Commission based
Personal Website
Daily Training Available
Remote Business Opportunity
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