Director of Information Services and Data Management - Bismarck, United States - Lifesource Upper Midwest Organ Procurement Organization Inc

Lifesource Upper Midwest Organ Procurement Organization Inc Bismarck, United States

1 week ago

Description

Director of Information Services and Data Management

About the Organization

LifeSource is a nonprofit organization dedicated to saving lives through organ, eye and tissue donation in the Upper Midwest.

It's our privilege to serve the 7 million people who live in communities across Minnesota, North Dakota, South Dakota and portions of western Wisconsin.

We're dedicated to working with our hospital and community partners to support donor families, manage the donation process and educate our communities to create a culture of donation.

We're a passionate and committed cross-functional team who believe in our vision that everyone shares the gift of life.

Each of our team members plays an integral role in our life-saving work, using their unique talents and contributions to further our mission.

Description

LifeSource is hiring a Director of Information Services and Data Management to oversee all aspects of systems, technology, and data governance within the organization.

They will lead the development and implementation of strategic IT initiatives to enhance operational efficiency and effectiveness, ensuring alignment with business objectives.

This role drives business analytics processes, collaborates with stakeholders and key technology partners to identify opportunities for process improvement and automation, and leads cross-functional teams to implement solutions that optimize workflows and ensure data integrity.

The Director of Information Services and Data Management also ensures compliance with all regulatory and accrediting agency standards, as well as internal organizational policies and procedures while providing leadership, mentorship, and guidance to their team members.

Additionally, they oversee cybersecurity measures to maintain a secure and efficient work environment.

As part of the executive leadership team, the Director of Information Services and Data Management plays a crucial role in driving organizational success through innovative technology solutions and strategic data management practices to drive analytics supporting initiatives aimed at donation growth.

As the Director of Information Services and Data Management, you'll advance our life-saving work by executing results-oriented leadership necessary for supporting the organizational success of work systems and processes, monitoring effectiveness, and utilizing key performance measures to meet objectives and goals to include:
Providing strategic direction and vision for organizational systems and technology .

Leading Enterprise IS/IT architecture. Evaluating IS gaps, assessing and implementing solutions, driving automation and integration.

Establishing and maintaining IT policies, procedures, training resources, and governance frameworks to ensure data security, integrity, reliability, timeliness, and effectiveness.

Optimizing Information management processes and systems driving further automation, system Integration, leading to impactful efficiencies.

Developing and maintaining a comprehensive understanding of organizational processes and workflows, leveraging this knowledge to strategize, implement, and oversee IT solutions that optimize efficiency, streamline operations, ensure data integrity, and align with business objectives.

Collaborating with stakeholders and leading cross-functional teams to identify opportunities for process improvement and automation, driving continuous optimization and enhancement of organizational workflows.

Leading the development and implementation of business analytics processes to enhance reporting, visualization, and generate actionable insights for informed decision-making.

Fostering innovation in improving donation processes through data utilization.
Developing and executing a strategic roadmap for information management, including evaluation and implementation.

Engaging with departments to identify technology-driven solutions and implement innovations and fostering collaboration and remove barriers to achieve organizational goals.

Implementing data governance policies to ensure data integrity and compliance. This includes defining data ownership, definition, process validation, access controls, and quality standards.

Ensuring compliance with data regulations, standards, and industry best practices.

Including those set forth by regulatory bodies such as Center for Medicare and Medicaid Services (CMS), United Network for Organ Sharing (UNOS), Association of Organ Procurement Organizations (AOPO), Food and Drug Administration (FDA) and American Association of Tissue Banks (AATB) and Eye Bank Association of America (EBAA).

Collaborate with legal and compliance teams to develop robust policies and procedures.

Ensure timely response to standard operating procedure (SOP) modifications and compliance, corrective action / preventive action (CAPA), and ongoing competencies and quality improvement projects.

Leading, guiding, and mentoring team members toward successful execution of work processes to achieve mission and goals, as well as professional development.

Directing work planning, scheduling, managing time sheets, time off requests, expense reports, etc.,

Why Join LifeSource :

At LifeSource, we're relentlessly pursuing a day where those in need of a life-saving or life-enhancing organ, eye or tissue transplant receive that gift.

By joining the LifeSource team, you will have the chance to positively impact your neighbors in Minnesota, North Dakota, South Dakota and Wisconsin maybe someone in your very own community.

Since 1989, the LifeSource team has worked with our regions' diverse communities to break down barriers to donation.

Bringing a rich diversity of perspectives and experience to our organization at all levels strengthens our ability to serve our community and fulfill our mission.

Our values embody how we engage in our work - respect, advocacy, accountability, life and innovation. More information on our continued work toward diversity, equity, and inclusion can be found on our website.
We set our team up for success by providing comprehensive on-boarding, as well as on-going personal and career development. Team members are offered traditional benefits such as health, vision, dental, and life insurance, generous PTO, and 401k matching. We also support our team through non-traditional benefits such as tuition reimbursement, resiliency coaching, and HSA employer contributions.
LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive.

We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.

If this sounds of interest to you, please review the qualifications and additional details below.

Position Requirements

QUALIFICATIONS

Requires a combination of education and experience equivalent to 15 years of information system management, data governance, and data analysis.

A minimum of 5 years of proven leadership, mentoring, and coaching experience is required.
Healthcare or OPO industry experience is preferred.
Advanced degree in information technology, Computer Science, Business Administration, or a related field is preferred.

Must have a demonstrated ability to drive results to improve processes, automation, and outcomes with the use of critical thinking, analytical skills, problem-solving capabilities.

In-depth understanding of information systems, technology infrastructure, and data management principles.

Demonstrated expertise in data security practices, and technologies, ensuring the protection of sensitive information, compliance with regulations, and mitigation of cyber threats and vulnerabilities.

Proven track record in IT project management, successfully leading projects from initiation to completion within budget and timeline constraints

Experience with cybersecurity best practices, including rapid response and familiarity with Security Operations Center (SOC) or SaaS security applications (such as Artic Wolf).

In-depth knowledge of data analytics, including proficiency in data analysis techniques, tools, and methodologies, to extract actionable insights from large datasets and support informed decision-making.

Expertise in Windows, Microsoft Office, Microsoft CRM (Customer Relations Management), SharePoint, SQL Server, Power BI, and Database tools, Intune, MDM, security protocols including MFA, encryption, and layered security.

Strategic mindset with the ability to develop and execute strategies that align with organizational goals.
Proven ability to establish priorities, coordinate internal and external resources, and achieve measurable results against goals.
Excellent written and verbal communication, organizational, and interpersonal skills are essential.
Must be an organized, detail-oriented, self-directed, and motivated contributor to effectively lead and execute reasonable and sound decision-making.

Demonstrated ability to exhibit a high degree of quality, integrity, and honor confidentiality of appropriate information including, personal team member data, organizational operations or work processes, donor and donor family information, contributor details, any financial information and medical or protected health information (PHI) in accordance with HIPAA.

Must be able to travel within the service area (MN, ND, SD) and occasionally to national events and meetings.

This position will remain open for 30 days or until filled; however, applicants are encourages to submit their applications as soon as possible as they review process will begin right away.

Shift

Days
Exempt/Non-Exempt

Exempt
Full-Time/Part-Time

Full-Time
Location

Minneapolis, MN - LifeSource
Open Date

5/1/2024
EOE Statement

LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive.

We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.

This position is currently accepting applications.

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