Storage Relief Manager - Denham Springs, United States - Highline Storage Partners

Description

Job Description

Job Description Are you passionate about helping others and customer service? Do you want to be part of a growing team in an exciting industry? Do you share these Core Values and Guiding Principles?

Great Leadership
Integrity & Honesty
Teamwork
Open Communication
Excellence
Accountability
Trust Building
Then we want you on our team. Come work for a fast-growing, innovative, and dynamic self-storage company. We pride ourselves on a commitment to an employee-focused culture,

world-class customer service, and hard work. We seek confident individuals with strong customer service, interpersonal, sales, collection, and telephone skills. We offer a competitive compensation package with medical, dental, vision, life insurance, and 401(k) benefits.

The self-storage business is a fast-paced environment and our employees wear many different hats from sales and customer service representatives to marketing specialists and cleaning crew.

Below is a list of duties that you will be responsible for:

Duties (include but not limited to):

Daily operations of the facility

Standing up and greeting everyone when they walk in

Aiding customers in selecting the right size storage unit before each rental

Being able to accurately perform each storage rental and complete all appropriate paperwork correctly

Sell and maintain proper inventory for all merchandise

Maintaining accurate recording keeping of all customer accounts including but not limited to customer payments and notes.

Ability to maintain accurate bookkeeping records for daily bank deposits, receipts, payments, invoice processing per company policy

Working independently or with other team members at multiple locations

Conduct daily physical storage unit inspection; walk-thru, lock checks, confirm inventory availability and ensure spaces are secure and/or ready to rent

Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows to ensure a great customer experience

Fulfilling monthly marketing targets such as calls, visit, emails, social media post and events in the community

Manage the collection of past due and delinquent accounts and preparing units for auction while staying compliant with the local storage lien law.

This position requires you to travel weekly from Denham Springs to Prairieville


Candidate Qualifications:

Previous experience in the self-storage, property management or other related fields is recommended

Valid Driver's License

Reliable Transportation

Successfully Complete Background Check, Drug Screening and Aptitude Test

Ability to Multitask and build rapport with tenants

Excellent written and verbal communication skills

Ability to learn new software systems quickly


Physical Requirements:

Sitting/standing/walking

for up to 8 hours per day and lifting to 30 pounds

Will walk approximately 50% of your day and will sit at a computer for 50% of your day

Must be able to maintain a clean work environment inside as well as units.

Must be able to view computer screen for long lengths of time


Compensation:
$16-$17/hour

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