- Respond to mechanical and appearance-related claims via phone, email, and fax
- Review documentation and determine claim eligibility
- Approve or deny repairs based on contract terms, maintaining accurate records
- Coordinate with vendors to verify pricing, parts availability, or schedule inspections
- Provide professional, courteous service on every interaction
- Maintain thorough notes and documentation in the system
- Support department productivity and service goals
- Assist with administrative tasks, projects, and process improvements
- Participate in ongoing training and continuous improvement initiatives
- 2+ years in automotive repair, parts, or service (technician, mechanic, parts manager, service advisor)
- 2+ years of customer service experience
- Comfortable using Microsoft Office (Outlook, Word, Excel)
- Strong communication, organization, and decision-making skills
- Positive, self-motivated, and team-oriented attitude
- Commitment to delivering excellent service
- Call center experience
- Bilingual (Spanish)
- Associate degree
- Apply your hands-on automotive experience in a professional office setting
- Opportunity to transition from temp-to-hire and grow your career in claims and automotive services
- Work with a supportive team and make an immediate impact
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Automotive Claims Adjuster - Fenton - PEG Staffing
Description
Automotive Claims Adjuster - Temp-to-HireLocation: Fenton, MO
Industry: Automotive / Claims
Type: Full-time; Temp-to-Hire; Fully in-office
Turn your hands-on automotive experience into a professional office career
If you've spent time in the service bay, parts department, or helping customers in the automotive world, this role is your chance to leverage that knowledge in a new way. PEG Staffing & Recruiting is looking for an Automotive Claims Adjuster for our client in Fenton, MO - a role where your expertise in vehicles and customer service comes to life in a dynamic office setting.
What You'll Do
As an Automotive Claims Adjuster, you'll review vehicle service contract claims, authorize repairs, and serve as the key point of contact for repair shops, vendors, and customers. You'll ensure each claim is handled efficiently, accurately, and professionally, while supporting team goals.
Core Responsibilities:
Required:
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