IT Systems Engineer - South Burlington, United States - South Burlington Fire Department

Description

Position Title:
Information Technology Systems Lead Engineer

Department:
Information Technology

Job Group:
Support Staff, Non-Union

Pay Level:
Exempt, Grade 12

Reports To:
Information Technology Systems Director

Summary:
Responsible for the support of district computers, network infrastructure, network software, and for the
coordination of technological applications in the administrative operations of the district. Assists in the
development, implementation, and evaluation of a long-range plan for the application of computers and technology
in all district programs, instruction, and administrative work. Assists with maintaining, supporting, and developing
the server core and the overall district network design and implementation. Trains, assigns, and/or directs the dayto-day activities and district technology projects of the Network Team. Reports status of projects and regularities to
IT Systems Director.

Essential Duties and Responsibilities:

• Serves as the lead systems engineer and manages the day-to-day responsibilities and special projects

associated with the district's network infrastructure, software, computers, and technological applications.
a. Facilitates the IT team's overall direction, coordination, and evaluation of all network services, projects and
responsibilities.
b. Coordinates with the Network Team to develop, implement, and maintain a disaster recovery plan; provides
the daily backup solution for all of the district servers and file storage.
c. Leads and assists the Network Team to manage and maintain the district firewall, and internet connectivity.
d. Regularly reviews and recommends changes to improve computer and network-operating efficiency.
e. Reviews district hardware/software requests and recommends appropriate purchases to the IT Systems
Director.
f. Provides engineering leadership for district technology initiatives including related purchases and planning.
g. Maintains a comprehensive schedule of work to be done on a daily, weekly, monthly, and yearly basis.
h. Oversees the work and training of the Network Team in the management of daily duties

• Responsible for providing technology services such as, but not limited to:

a. Managing network communications (e.g. AD, LDAP, DNS, etc.)
b. Maintaining and troubleshooting the district's wireless infrastructure and software system.
c. Installing, configuring, and maintaining network switching (e.g. HP Procurve).
d. Managing and maintaining the district virtual server infrastructure.
e. Installing, managing, and maintaining district network storage solutions (i.e., Windows file server, SAN, NAS).
f. Ensuring proper licensure of software programs, and server licenses.
g. Establishing a process to monitor and keep the IT Systems Director informed of evolving technologies and
their implications and costs.
h. Installing and configuring network software applications as needed.
i. Installing and maintaining network monitoring solutions such as Nagios, and NetDisco
j. Managing the development and maintenance of management scripts (e.g. VBScript, Powershell, PHP, UNIX
shell).
k. Creating and automating new user accounts on the network.
l. Troubleshooting and assisting district users in problem resolution with technology and computers and
supporting walk-in users and help desk (phone support).
m. Participating and working with the IT Department's student independent study program and initiatives as
needed.

• Remains current on career-related subject matter by:

a. Attending professional meetings and conferences related to information technology, curriculum integration,
and related subject matter.
b. Reading professional literature and other sources to maintain a high level of expertise in technology
integration.
c. Researching emerging technology and integration of such (hardware, software, and peripherals) and
recommending applications, enhancements, and solutions.
d. Remaining current with District hardware and software in use including, but not limited to NEO, Chrome
books, and Microsoft products.
e. Attending and participating in all district technology-based meetings as needed.

Qualification Requirements:
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.

Education and/or Experience:
Bachelor's Degree and/or 5+ years' previous experience with computers and
networking concepts. The candidate must also be able to demonstrate a high aptitude for technology systems
management in a multi-site, team-oriented environment. Demonstrated experience leading successful teams is
preferred.

Certificates, Licenses, Registrations:
MCSE, RHCE, CCNA, VCP, or equivalent licensures/experience
preferred.

Language Skills:
Ability to speak clearly and concisely both in oral and written communication. Ability to read,
analyze and interpret general business periodicals, professional journals, technical procedures, and governmental
regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively
present information and respond to questions from individuals and groups.

Mathematical Skills:
Ability to work with basic to advanced mathematical concepts such as addition, subtraction
and multiplication to probability and statistical inference, and fundamentals of plane and solid geometry and
trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical
situations.

Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to
interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several
abstract and concrete variables.

Other Skills and Abilities:
Experience with network management platforms (e.g. Cacti, Nagios). Ability to apply
knowledge of current research and theory in a specific field. Ability to establish and maintain effective working
relationships with students, staff, and the school community. Ability to perform duties with awareness of all district
requirements and School Board policies. Regular attendance in accordance with established work schedule.
Demonstrated ongoing commitment to workplace diversity, sustainability, and delivering exceptional customer
service.

Physical Demands:
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations as defined by
the District may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to remain stationary, see, talk, and hear.
The employee is required to move from location to location, operate a computer, office machinery and phones.
Occasionally, the employee is required to reach out and above for items. The employee may be required to lift
objects up to 75 pounds. Specific vision abilities required by this job include close vision.

Work Environment:
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet and occurs in an office environment. Some travel to other
locations may occur. At times irregular or extended hours may be required.

Terms of Employment:
As specified in the Memorandum of Agreement

Evaluation:
Performance will be evaluated at least annually by the Information Technology Director according to
the stated performance objectives and the qualities and characteristics contained on the evaluation form.

Approval Date:
March 1, 1996,

Revised:
June 15, 2016 S.Walker; January SWalker

The information contained in this job description is for compliance with the Americans With Disabilities Act (A.D.A.) and the ADA Amendments Act of 2008 (P.

L ,
which became effective on January 1, 2009 is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individual(s) currently
holding this position and additional duties may be assigned. The Board reserves the right to waive the essential requirements contained in this job description.