Technical Operations Director - New York
3 weeks ago

Job summary
We are looking for an experienced Technical Operations Director to lead and optimize our managed services delivery organization in New York.This position requires a strategic mindset and a commitment to developing scalable processes that support organizational growth while exceeding client expectations.
The Technical Operations Director will oversee technical teams, service operations, and client support functions, ensuring operational excellence and exceptional service quality.
- Lead and mentor teams across Service Desk, Field Engineering, Systems Engineering, and Project Delivery.
- Manage end-to-end performance metrics.
Job description
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