Business Systems Specialist - Charlotte

Only for registered members Charlotte, United States

1 month ago

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Job summary

This Business Systems Specialist role involves improving systems and processes to support critical functions across DTFS Credit and Operations.

The specialist will lead small projects/initiatives, collaborate with stakeholders and IT, manage vendor relationships,
and handle problem research system configuration functionality enhancements certification testing user training
and documentation.

<+ul>
  • Hands-on configuration maintenance of telephony IVR/IVA AI applications within Five9 environment
  • User provisioning technical enhancements testing new features releases

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