Collections Clerk II - United States - Kent County, MI

    Kent County, MI
    Kent County, MI United States

    2 days ago

    Description

    Salary:
    $22.37 Hourly

    Location :
    County Courthouse 180 Ottawa Avenue NW Grand Rapids

    Job Type:
    Full-time


    Remote Employment:
    Flexible/Hybrid


    Job Number:

    Department:
    Circuit Court


    Division:
    Circuit Court - None

    Opening Date: 01/30/2026

    Closing Date: 2/13/2026 11:59 PM Eastern
    Job Responsibilities
    The Kent County 17th Circuit Court is seeking a Collections Clerk II to work within the Finance Division.

    The successful candidate, under limited supervision, will run the Order to Show Cause Hearing process and represent the Court at hearings, establish accounts, determine appropriate charges or fees, post transactions, and prepare typewritten documents for the Court.

    The position will be responsible for an assigned section of the alphabet, selecting and issuing bench warrants for non-payment of court fines, fees, and costs.

    This position will also review and establish defendant payment schedules for fees ordered by the court, as well as assist at the front window with minimal support for probation officers and the personal protection department.

    Additional responsibilities include ensuring accurate and updated defendant account information in the system, along with performing a wide range of bookkeeping duties related to the proper initiation, payment processing, collection, and maintenance of defendant accounts.

    **Please note, this position is a part of our HireReach process. You will receive an email from Jofi Assessments after you've applied if you have not previously completed the assessment. If you've submitted multiple applications for positions requiring Jofi Assessments, you may not receive a new invitation, as it only needs to be completed once.
    Minimum Qualifications

    Associate degree or sixty (60) semester credit hours in Accounting, Finance or closely related field combined with two (2) years' experience in bookkeeping and general accounting or an equivalent combination of post-secondary training and experience in accounting and bookkeeping.

    Minimum of two (2) years' collections experience.
    Ability to interact positively with individuals from widely diverse cultural and socio-economic backgrounds.

    Working knowledge of bookkeeping principles, methods, and practices and knowledge of federal and state statutes governing the accessibility and confidentiality of individual information and the legal parameters governing the collection and verification of client data is required.

    Additional Information
    *Notices will come via email so please be sure to monitor the email address indicated on your application*Kent County takes pride in living our values to foster a true sense of belonging among all of our staff. Please take a moment to review our Core Values.
    Don't take our word for it that Kent County is a great place to work and thrive. Watch this video on why our staff have made us their employer of choice.
    01

    • If you have already answered these questions in a previous recruitment, please write N/A as your response to the 3 behavioral questions. If you have not yet answered these questions or are unsure, please answer the questions with detail to move forward in this evidence-based selection process.
    02

    • Talk about a time when you had to take responsibility for a mistake that you made (in a work environment), including what you learned from the mistake.
    03

    • Tell us about a time you had to learn to get along with someone that you found to be very difficult in a work environment (co-worker, peer supervisor). How did you work through the issue and what was the outcome?
    04

    • Tell us about a time you gave extraordinary customer service, and why you went above and beyond.

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