Veterinary Receptionist - Waco Loop Rd Waco, KY

Description · The Client Service Representative role is an absolutely crucial role at Waco Animal Hospital. · The CSR is responsible for: · * Managing phone calls · * Scheduling appointments · * Check patients in/out · * Process payments · * Discuss payment alternatives wi ...

Job description

Description

The Client Service Representative role is an absolutely crucial role at Waco Animal Hospital.

The CSR is responsible for:
* Managing phone calls
* Scheduling appointments
* Check patients in/out
* Process payments
* Discuss payment alternatives with clients
* Collect all important client information
* Help pet owners identify pet emergencies
* Contact owners as necessary with bloodwork results (within normal limits)
* Document client communications
* Note client prescription requests in Cornerstone
* Restock office supplies, restock coffee bar, help clean exam rooms
* Run end of day reports
* Educate clients on basic pet needs (prevention, food, etc.)
* Handle cash transactions
* Maintain a clean reception area


Benefits:
* Health Insurance / Dental and Vision
* Paid time off
* Simple IRA Retirement with matching
* Opportunity for advancements
* Opportunity for Bonuses
* Uniform stipend
* Three free annual wellness visits and % off discount on services

More

Requirements/Responsibilities


Qualifications:
The ideal candidate for this role will have a flexible schedule, preferably have
veterinary or reception experience, and will have a minimum of a high school diploma.


Skills Required:
Excellent written and verbal communication skills

Ability to learn quickly and adapt in a fast-paced environment

Strong organizational skills with attention to detail

Comfortable handling phone calls, scheduling, and managing multiple tasks at once

Compassionate and professional demeanor with clients and their pets

Ability to remain calm and helpful in stressful or emotional situations

Proficiency with computers and willingness to learn veterinary software systems

Team-oriented attitude and willingness to assist wherever needed

Special Instructions

Please do not send any emails, resumes, or call.
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Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter.

In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

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