Server - Tempe, United States - Aunt Chilada's

Description

Summary of Position:

The Food Server is responsible for the service of food and/or beverages which includes taking guest orders and delivering the ordered items to the guest in a friendly, courteous, and timely manner.

Essential Functions:

•Check and maintain proper set-up and cleanliness of service station before, during, and after shift

•Greets guests in a friendly and courteous manner and explains all specials and/or promotion.

•Record guest orders, up-selling when applicable.

•Inputs orders into point of sale system to inform kitchen an order was placed.

•Retrieve order from the kitchen, confirm accuracy, and deliver food/beverages to guest with appropriate condiments.

•Abide by all State, Federal, and Resort liquor regulations.

•Replenishes beverages as requested, frequently checking back with guest to inquire about satisfaction, offering dessert and/or coffee when applicable

•Presents the guest with the check promptly, thanking them and inviting them to return.

•Other supportive functions as determined by the supervisor.

Qualifications:

Education: N/A

Experience: 1-2 years high-volume experience preferred.

Certificates or Licenses: Maricopa County Food Service Worker card and Arizona Title IV Alcohol Certification

Knowledge, Skills, and Abilities:

•Knowledge of basic food and beverage preparations, including service of alcoholic beverages.

•Knowledge of appropriate table settings, service ware, and menu items

•Ability to remember, recite and promote a variety of menu items

•Ability to transport large trays of drinks through a crowded dining room

•Ability to operate beverage and toast equipment

•Ability to operate a Micros touch screen and follow point of sale procedures to pre-check an order and close out a check.

•Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards

Personal Characteristics:

•Behaves ethically

•Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language to communicate with other employees and guests

•Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

Source: Hospitality Online