Customer Support Associate - Anderson, United States - Techtronic Industries - TTI

Techtronic Industries - TTI Anderson, United States

3 weeks ago

Description

Job Description:

Techtronic Industries Co. Ltd. is a world-class leader in design, manufacturing and marketing of power tools and accessories, outdoor power equipment and floor care for consumers, professional and industrial users in the home improvement, repair and construction industries. Our unrelenting strategic focus on powerful brands, innovative products, operational excellence and exceptional people drive our culture. This focus and drive provides TTI with a powerful platform for sustainable leadership and strong growth. Our brands and products are recognized worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation.

Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening in its Anderson, SC office for a Customer Support Associate. We offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation and holidays.

REQUIREMENTS:

High School Education or equivalent.
Minimum one year, TTI customer service, call center, or closely related field with in-bound call experience.
Strong written and verbal skills.
Ability to communicate well with callers using a clear understanding voice.
Ability to professionally handle irate callers and high stress situations.
Excellent phone skills.
Ability to satisfy consumers and end users with minimal request for management intervention.
Proficient with Microsoft Word and Excel, Access would be a plus.
Weekend work required.

RESPONSIBILITIES:

Respond accurately to consumer, service center & distributor calls regarding the company's policies and procedures.
Verify and authorize warranty coverage for all callers.
Provide helpful direction to callers dealing with warranty & non-warranty service.
Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy.
Provide callers with location to purchase parts & receive repair service.
Work with internal customer on warranty claims, stock issues, lost or damaged freight.
Enter orders, provide pricing and stock availability and status of order to all customers.
Other duties as assigned.

Customer Support Associate

2 weeks ago

Techtronic Industries - TTI Anderson, United States

Job Description: · Techtronic Industries Co. Ltd. is a world-class leader in design, manufacturing and marketing of power tools and accessories, outdoor power equipment and floor care for consumers, professional and industrial users in the home improvement, repair and constructi ...
Voice Support Associate

1 week ago

Techtronic Industries North America, Inc. Anderson, United States

**Job Description:** · voice · Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled · We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call This number is only for technica ...
Administrative Support Associate

20 hours ago

East Carolina University Greenville, United States

Cashier responsibilities include, but are not limited to: · - Receive and accurately key payments (cash, check, and debit card) for student accounts and Third Party payments. · - Review and process Faculty/Staff Tuition and Fee Waivers. · - Open, sort, proof (for accuracy) and pr ...
Support Associate

3 days ago

Chico's FAS Simpsonville, United States Part time

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the foref ...
Support Associate

3 days ago

Chico's FAS, Inc. - Retail Simpsonville, United States Freelance/Contract

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront o ...
Support Associate

1 week ago

Chico's FAS Greenville, United States Full time

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the foref ...
bread support associate

2 weeks ago

E. A. Sween Company Hodges, SC , USA, United States

· Job Details · Description · We are always looking for talented, hardworking people to join the E.A. Sween family. We are a third-generation family-owned organization that understands the significance of our employees and that we are successful due to our incredibly committed t ...
Treasury Sales Support Associate

2 weeks ago

United Community Bank Greenville, United States Full time

SUMMARY · To ensure quality implementation of all Treasury Management products and services including additions, deletions, and changes; completion, validation and maintenance of setup forms and agreements; creation and delivery of fulfillment materials to clients; and transitio ...
Administrative Support Associate – Advanced

5 days ago

East Carolina University Greenville, United States

· Position Details · Position Information · Job Title · Administrative Support Associate – Advanced · Position Number · 933664 · Vacancy Open to · All Candidates · Time-Limited · No · Department Homepage · Advertising Department · PHYSICS, DEPT OF · Division · Academic Affairs ...
Support Services Associate – Journey

2 weeks ago

East Carolina University Greenville, United States

· DetailsPosted: 30-Nov-23 · Location: Greenville, North Carolina · Salary: Open · Internal Number: 67340 · Job Duties: · The primary purpose of this position is to physically receive items surplused by the University in the Surplus Property warehouse and electronically receive ...
Sports-Minded Customer Support Associate

3 weeks ago

Skyline Business Solutions Franklin Park, United States

We are seeking a dynamic and sports-minded individual to join our team as a Customer Support Associate. As a key member of our customer service department, you will play a crucial role in delivering exceptional support to our clientele. Customer Support Associates will have a com ...
Sports-Minded Customer Support Associate

1 week ago

Skyline Business Solutions Franklin Park, United States

We are seeking a dynamic and sports-minded individual to join our team as a Customer Support Associate. As a key member of our customer service department, you will play a crucial role in delivering exceptional support to our clientele. Customer Support Associates will have a com ...
Travel Nurse RN

1 week ago

Supplemental Health Care Anderson, SC, United States

Supplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Anderson, South Carolina. · Job Description & Requirements · Specialty: Telemetry · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · As ...
Dentist - DDS/DMD

1 week ago

Aspen Dental Greenville, United States Full time

This opening is for an Associate Dentist. · At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive c ...
Social Worker NONEXEMPT

1 week ago

Innovative Renal Care Greenville, United States Full time

Social Worker · Social Workers help patients understand their rights and responsibilities, and guide them in managing the physical, mental, emotional, and financial demands of End Stage Renal Disease. Responsibilities include assessing, educating, and collaborating with patients ...
Distribution Coordinator

1 week ago

Eastern Industrial Supplies, Inc. Greenville, United States

**Distribution Coordinator** · **Who We are**: · At Eastern Nuts, Bolts, and Gaskets, LLC, we are renowned for our exceptional company culture that surpasses all expectations. **Honoring God in all we do** is the bedrock of our operations and we take immense pride in our unwaveri ...
Real Estate Agent

1 week ago

Coldwell Banker Schmidt Family of Companies Hart, United States

**Coldwell Banker Schmidt** is looking for motivated real estate agents. No experience necessary. We will train you. If you are a newly licenced real estate agent, in the process of getting your real estate agent license, or if you are just considering a career in real estate, pl ...
R&D Manager

1 week ago

Actalent East Greenville, United States Full time

Description: · The R&D Product Development (PD) Manager is a subject matter expert in the field of chocolate, chocolate process and applications focused on assessing, developing and implementing new product concepts, proprietary blends and process technologies for the cocoa and c ...
R&D Manager

2 weeks ago

Actalent East Greenville, United States Full time

Description: · The R&D Product Development (PD) Manager is a subject matter expert in the field of chocolate, chocolate process and applications focused on assessing, developing and implementing new product concepts, proprietary blends and process technologies for the cocoa and c ...
R&D Manager

2 weeks ago

Actalent East Greenville, United States Full time

Description: · The R&D Product Development (PD) Manager is a subject matter expert in the field of chocolate, chocolate process and applications focused on assessing, developing and implementing new product concepts, proprietary blends and process technologies for the cocoa and c ...