Security Systems Technician - Nipomo - Securitas Electronic Security Inc

    Securitas Electronic Security Inc
    Description

    Securitas Technology is a world-leading provider of integrated security solutions dedicated to protecting, connecting, and optimizing businesses of all types and sizes. With over 13,000 colleagues in 40 countries, we focus on making the world a safer place while ensuring exceptional client experiences.

    We offer a comprehensive portfolio of security solutions, including video, access control, intrusion systems, fire protection, and integrated services. As a leading systems integrator and alarm monitoring company, we are proud to serve our long-term clients with reliable and effective security measures.

    The Security Systems Technician plays a crucial role in our service team, responsible for addressing post-installation system issues and conducting special project work as needed. This position involves direct client interactions and requires a proactive approach to problem-solving.

    Key Responsibilities:

    • Respond to trouble tickets to ensure system performance and uptime.
    • Collaborate with team members and independently diagnose and resolve application issues.
    • Execute preventative maintenance tasks to maximize system availability.
    • Implement routine configuration changes such as user permissions and application adjustments.
    • Document all system modifications through a digital change control tracking system.
    • Create clear and comprehensive technical documentation for both technical and non-technical audiences.
    • Perform end-to-end testing on software upgrades and major modifications prior to deployment.
    • Conduct on-site installations of software upgrades and major modifications.

    Minimum Qualifications:

    • High School diploma or equivalent required.
    • Experience with low voltage equipment installation and troubleshooting.
    • Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
    • Preferred fire alarm experience with brands like Bosch and Silent Knight, along with certifications like NICET or State Fire License.
    • ESA Certified Alarm Technician or NTS Certified Service Technician preferred.
    • Working knowledge of network communications and IP addressing.
    • Proficiency in Microsoft Office.
    • Excellent written and verbal communication skills.
    • Strong analytical and problem-solving abilities.
    • Effective time management skills with a positive attitude and strong work ethic.

    Benefits:

    • Paid company training.
    • Medical, Dental, Vision, and Life Insurance.
    • 401K with 60% match up to 6% of salary.
    • Paid vacation, holiday, and sick time.
    • Educational Assistance and exceptional growth opportunities.
    • Company vehicle, laptop, and cell phone provided.
    • A variety of employee discounts on travel, equipment, and more

    Join us in our mission to enhance security solutions for clients nationwide. We are an equal opportunity employer committed to a diverse workforce, embodying values of Integrity, Vigilance, and Helpfulness in all interactions.


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