Senior Administrative Assistant - Rochester, United States - LyteSpeed Business Solutions

Description

Job Description

Job Description

Senior Administrative Assistant with experience in Creating work flows and procedures to streamline admin operations for a fast paced and growing IT services company (MSP). The following duties and skills are required:

• Experience with a structured ticket system to manage all customer service requests (remote and onsite)
• Superior Phone skills, ability to manage multiple lines, be professional, get your point across clearly, good phone etiquette
• Strong Organization skills including electronic filing, efficient work flow, strong task management and follow up capability
• Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Basic bookkeeping skills (a plus)
• QuickBooks Experience (a plus)
• Ability to manage a calendar/schedule for up to 10 technicians
• Desire to work in a small business versus a large company
• Desire to learn and build a career with a company where you may not start at the top but there is no ceiling for responsibility and compensation with hard work and dedication. We are not looking for "job hoppers"

Company DescriptionLyteSpeed was founded in 1995, we are a strong and healthy company, we have experienced tremendous growth as an MSP (Managed Service Provider), we truly have a family environment where everyone treats each other with respect while being accountable to each other, we want employees to learn and build a career with us.

Company Description

LyteSpeed was founded in 1995, we are a strong and healthy company, we have experienced tremendous growth as an MSP (Managed Service Provider), we truly have a family environment where everyone treats each other with respect while being accountable to each other, we want employees to learn and build a career with us.