- Assist in employee recruiting and hiring
- Coach and support new and existing team members
- Assist in training and development of new team members
- Ensure all team members adhere to company's policies and guidelines
- Inspire and encourage employees to ensure high level of morale
- Supervise and motivate staff to perform their best
- Assist customers and troubleshoot customer service issues when necessary
- Ensuring store schedules, operational objectives and metric goals are met by employees
- Conduct regular audits to ensure the store is functionable and presentable
- Assisting the manager in organizing, planning and implementing strategy
- Monitor inventory levels of product and supplies, place orders based off needs
- Work with vendors to make sure that product is replenished in a timely manner, as well as auditing deliveries to verify over ordering has occurred
- Complete operational inventory duties (i.e. write-offs, audits, price changes) in a timely manner
- Opening the store and complete paperwork duties
- Excellent customer service skills
- Ability to maintain a customer-focused environment
- Able to work collaboratively as part of a team
- Willing to work a flexible schedule of days, evenings, weekends, and holidays
- Proven experience as Lobby/Assistant Manager, with at least 6 months experience
- Experience with recruiting and performance evaluation processes
- Familiarity with financial and customer service principles
- Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
- Proficient user of MS Office (MS Excel in particular)
- Leadership and organizational abilities
- Interpersonal and communication skills
- Problem-solving attitude
- Work with a team that is focused on the Customer experience.
- Pay is competitive. (Hourly based on position and background.)
- Benefits. (Based on full/part-time status).
- Pay incentives for Top Performers.
- Opportunity for advancement. We LOVE to promote our stellar Employees
- Flexible scheduling.
- Have fun while you work
- Classroom and on the job training provided.
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Assistant Convenience Store Manager - Chandler, United States - CobbleStone OPCO
Description
Job Description
Job DescriptionWho are we?
Cobblestone is Arizona's and Colorado's premier car care destination, offering multiple different services including car washing (full service and express), oil changes, detailing, and more. With 41 Arizona and 35 Colorado locations, Cobblestone has been providing top-tier quality for more than 25 years. The company prides itself on providing unparalleled service, products and customer experience, all at competitive prices and a quick, efficient pace. Cobblestone is dedicated to supporting local communities, non-profit organizations, and local businesses, such as Phoenix Children's Hospital, Children's Hospital of Colorado, first responders, law enforcement, veteran's organizations, teachers and more. Cobblestone annually donates approx. $300,000 to over 125 charitable organizations.
What will you do?
Assist manager with human resources actions
Act as our store's representative and set an example for our staff
Ensure daily/weekly operations are completed per Cobblestone Standard
Inventory
Act as store manager in their absences
What you will bring:
What's in it for you?
Cobblestone Auto Spa / Car Wash is an Equal Employment Opportunity (EEO) employer. It is the policy of the Firm to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status.